LTEN - Life Sciences Trainers & Educators Network

Learning Measurement & Evaluation: What Have We Learned So Far?
2022-09-22 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Learning measurement and evaluation has become increasingly important in the training community over the last few years. Effective evaluation can make us better designers, and enable us to have richer, more fruitful conversations with our stakeholders. By leaning into the “E” of the ADDIE for years, we’ve learned a lot along the way.
Join us for this LTEN webinar, sponsored by Metrix Group, as we share a learning measurement & evaluation framework along with some examples and best practices that we have gathered over the course of our journey. You may be able to apply these learnings to your own journeys as you advance your learning measurement and evaluation knowledge and skills.
At this webinar, you’ll learn with:

Zoya Padamsi, Manager, Medical Writing and Learning Design, Metrix Group
Jessica Knox, Chief Executive Officer, Metrix Group

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Speakers:
Zoya Padamsi, Manager, Medical Writing and Learning Design, Metrix
Zoya has worked on various digital learning and learning strategy projects. She is passionate about learning measurement and evaluation and believes in the importance of making data-driven decisions about the creation and evolution of learning programs. She brings a knowledge of measurement and evaluation frameworks as well as a strategic mindset to determine the right metrics that will help to achieve evaluation goals.
Jessica Knox, CEO, Metrix
Jessica has spent her career leading teams in the design of strategic learning and development programs across sectors, often with global reach. She has spoken at learning conferences and events across North America, including DevLearn and the Institute for Performance and Learning, and in 2021, Jessica was named Life Sciences Trainers and Educators Network Member of the Year. She considers herself a designer and problem-solver at heart.

Engage to Learn – Virtual Strategies for Assessing with Bloom’s Taxonomy
2022-10-04 12:00 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Engage to Learn – Virtual Strategies for Assessing with Bloom’s Taxonomy
Are you struggling to engage your physicians and reps in the virtual learning environment?
Join us for this LTEN webinar, presented by Liz Cumby Associates, as we model a variety of activities you can use to engage physicians and reps in virtual environments.
Bloom’s Taxonomy is used to classify educational learning objectives into levels of complexity and specificity. In this workshop, you will be the learner as you participate in an assortment of virtual activities to assess understanding on every level of Bloom’s Taxonomy.
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Presenter:
Elizabeth Cumby, MBA
President, Cumby Consulting
Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

Retention Rewire: The Strategies that Work to Build Listening, Loyalty and Long-Lasting Relationships
2022-10-20 12:00 - 13:00 | ONLINE ONLY – LTEN Event, United States
Leaders and employees strive to serve the mission of their organization while facing the painful consequences of the last two-plus years of difficulty and all the current uncertainties, but their disengagement and burnout is growing.
Deborah Gilboa, MD (Dr. G), internationally respected Resilience Expert and family physician, will uncover the role stress is playing in human reaction, and determine the strategies to overcome that stress and draw out empathy and collaboration in even the toughest of interactions.
Join us for this leadership discussion with Dr. G, as she identifies the strategies that grow customer and employee loyalty, increase their ability to hear what leaders are offering, and create and keep long-lasting connections across and within teams.
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About Dr. G
We have been told to “avoid stress” so much that experiencing stress feels like its own failure. Resilience expert, Deborah Gilboa, MD, aka “Dr. G” works with families and organizations to identify the mindset and strategies to turn stress to an advantage. Renowned for her contagious humor, Dr. G inspires audiences with her illuminating stories and provides no-nonsense prescriptions for character development.
She works with groups across multiple generations, to rewire their attitudes and beliefs toward a common objective and create resilience through personal accountability and a completely different approach to adversity.
This leadership talk is an invite-only virtual event, open only to senior learning executives working for pharmaceutical, medical device, biotechnology or diagnostics organizations. For questions or to request an invite, please email us info@L-TEN.org.

Bridging the Home Office and Field Gap: 5 Tips for Success
2022-10-25 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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The use of apps in our daily lives has become pervasive – there are literally apps for everything. Commercial Learning and Development (CL&D) apps, originally created to fill gaps in existing LMS systems, have grown exponentially in number. While the goal of these technologies was to create efficiencies, the lack of communication as to “why” behind these actions from home office has resulted in a confused learning environment that often creates frustration and lack of adoption.
This disconnect between home office and field teams could be costing organizations significantly in terms of time, money, lost opportunities, and resources. Therefore it’s not surprising that trainers and field teams are scrambling for a better way.
Join this LTEN webinar, sponsored by ACTO, to hear two panelists with 15 years combined experience in the life sciences industry discuss how to increase rep effectiveness and put time back in territory with tips on how to:

Increase speed to information for better outcomes and adoption
Leverage unified data for more meaningful business insights and executive support
Launch learning apps more efficiently to help reallocate budget to other CL&D investment

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Speakers:
Amber Hamby, Account Executive, ACTO

Jimmy Christie, Senior Commercial Training Manager, ACTO

Rethinking Your Sales Training: Designing Highly Effective Sales Training for 2023
2022-11-01 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Statistics indicate that today’s sales training is neither innovative nor effective. According to Forbes magazine, 55% of salespeople lack basic sales skills, 58% of buyers report that sales reps are unable to answer questions effectively and 82% of B2B decision-makers think sales reps are unprepared. Why is this?
Because organizations are still utilizing traditional training methods, which rely heavily on gaining experience in the field (through trial and error), rather than preparing sales associates to be successful day one in the field. In addition to initial onboarding, organizations need to also consider a more holistic approach that continues to develop and advance selling skills beyond new hire.
Join us for this LTEN webinar, sponsored by S4Netquest, in which we will:

Highlight issues with the traditional sales training models.
Discuss how to transform your current sales programs into an innovative, highly effective training solution that can provide an impact for your team and bottom line for 2023.
Share demos of engaging and effective sales learning assets within the medical industry.

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Speaker:

Jim Guilkey, President, S4 NetQuest

Jim Guilkey, Ph.D., is the author of M-Pact Learning: The New Competitive Advantage — What All Executives Need To Know. He is the president of S4 NetQuest and is a nationally recognized expert in instructional design and learning strategy, with extensive experience in leading the design, development, and implementation of innovative, highly effective learning solutions. Under his leadership, S4 NetQuest has transformed the learning programs for numerous corporations, including Johnson & Johnson, McDonald’s, Merck, Nationwide, Chase Bank, BMW, Cardinal Health, Domino’s, GE Medical, Kaiser Permanente, Yum! Brands, and others. Guilkey is a frequent speaker at national conferences and corporate training meetings. Before co-founding S4 NetQuest, Guilkey served as the assistant director of flight education at The Ohio State University. He received a B.S. in aviation and an M.A. and Ph.D. in instructional design and technology from Ohio State.

Wellbeing Rx: The Imperative of Rest
2022-11-04 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
Wellbeing Rx Series
(Click on webinar title to register for other sessions in the series.)

On-Demand – The Medicine of Connection
On-Demand – The Power of Play
On-Demand – The Wisdom of Reflection
November 4, 2022 – 12:30 p.m.-1:00 p.m. ET – The Imperative of Rest

Wellbeing Rx: The Imperative of Rest
The science of rest is undisputed — as humans, we need regular breaks from motion to restore energy and recover strength. And while sports athletes and coaches have long integrated rest periods into their training regimens, our output-focused knowledge work culture still largely condemns resting on the job as a sign of weakness or laziness.
Join us for the last in this series of quarterly LTEN webinars, as wellbeing coach Deborah Bonzell guides an experiential session on the science and art of rest. Together, we’ll pause to consider:

Our entrenched reluctance to rest outside of sleep time, and its impact on work-life.
Simple, evidence-based ways to practice rest during the workday — without taking a nap.
Tips from the LTEN community on allowing rest during your learning offerings.

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Presenter – Deborah Bonzell

Deborah Bonzell is a speaker, author, facilitator and coach who passionately believes that doing well — at work and in life — starts with being well. She helps revolutionize the world of work by guiding experiential wellbeing practices through her company, The Well Workout.
Previously, Deb oversaw high-profile training & development initiatives for Kaiser Permanente, Onyx Pharmaceuticals and, most recently, Genentech/Roche, where she managed early career leadership programs for the Commercial organization.
In 2017, Deb left her full-time role at Genentech to fulfill her personal mission of “helping employees not become patients.” To date, she and her team have guided more than 4,000 people to use simple, science-based exercises to increase energy, calm, connection and joy — all without breaking a sweat.

Digital Literacy: Your People Can't Succeed Without It!
2022-11-08 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Digital literacy is an essential skill in the future of work. The ability to gather, interpret and present data is crucial in life sciences.
Sales managers often fail to spot trends or patterns in the data they receive. However, increasing digital literacy can boost productivity and performance by 5%.
Join us for this 30-minute LTEN webinar, sponsored by Get Control, to discover exciting new ways to maximize performance via the intelligent use of data gathered from Excel spreadsheets, reports and surveys. Host Mike Song, an award-winning pharmaceutical manager who leveraged data literacy to excel on the job, will show you how to:

Gather, interpret and present data to save time.
Improve performance.
Make better job decisions.

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Speaker:
Mike Song, CEO
GetControl.net
Mike Song’s goal is to help your people boost performance via the smart use of technology. Mike is a best-selling author who has appeared on CNN, FOX and ABC. Mike specializes in helping life sciences organizations get more done. Fun fact: He worked at Pfizer for 10 years.

How to Evolve Your Sales Team into High Performers
2022-11-15 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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For life sciences sales reps, the clock is always ticking.
It’s harder than ever to meet prospects face to face. And once in a meeting, reps may have only 15 minutes — or less — to convey therapeutic benefits or clinical applications. Sellers must make the most of every minute. To keep your reps ahead of the competition and hitting their targets, they need access to the most timely, relevant and impactful information and materials.
It isn’t enough to simply train them and make assets available — sellers must understand how to convey the right concepts and deploy them in the sales process.
Join us for this LTEN webinar, sponsored by Allego, as Jake Miller, senior product marketing manager at Allego, discusses how to improve sales effectiveness and activate your sellers to maximize revenue. You’ll learn how to:

Ensure your reps can successfully apply training concepts by focusing on the moment of need.
Empower subject matter experts and key opinion leaders to capture insights in a consumable medium.
Balance synchronous training and certification for new devices and drugs with asynchronous methods.
Make the learning process collaborative.
Bridge the gap between training and execution to shorten launch windows.

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Presenter:
Jake Miller, Senior Product Marketing Manager, Allego
Jake Miller joined Allego after commercial launch to help establish product marketing and lead ongoing strategic use case development and commercialization efforts. Jake is passionate about sales performance and incorporates his experience as a salesperson in the commission-only high-ticket retail world into his approach for product marketing at Allego.

From Stressed to Resilient: Strengthen Mental Health and Change Competency in Yourself and Your Team
2022-11-17 12:00 - 13:00
No one knows what the future holds but we do know that we are in constant flux and uncertainty is a given.
Join us for an interactive discussion with resilience expert and physician, Dr. Gilboa (Ask Dr. G) to learn how we can best care for ourselves and others while building up the capacity to thrive in uncertain times.
RVSP Today
This special leadership talk is brought to you by

About Dr. G
We have been told to “avoid stress” so much that experiencing stress feels like its own failure. Resilience expert, Deborah Gilboa, MD, aka “Dr. G” works with families and organizations to identify the mindset and strategies to turn stress to an advantage. Renowned for her contagious humor, Dr. G inspires audiences with her illuminating stories and provides no-nonsense prescriptions for character development.
She works with groups across multiple generations, to rewire their attitudes and beliefs toward a common objective and create resilience through personal accountability and a completely different approach to adversity.
This leadership talk is an invite-only virtual event, open only to senior learning executives working for pharmaceutical, medical device, biotechnology or diagnostics organizations. For questions or to request an invite, please email us at info@L-TEN.org.

Driving Career Conversations
2022-11-29 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Career conversations are discussions designed to guide the future of an individual’s working life. From the field to headquarters, these conversations help people discover the general direction in which they want to go and gives them the power to feel more satisfied in their roles, regardless of their aspirations.
Most importantly, individuals own their development and careers and must play an active role in initiating and driving ongoing career conversations. In a career conversation, it’s important that the individual define success, not anyone else. Success means different things to different people.
Join us for this special LTEN webinar, as we help you prepare your teams – and yourself – for career conversations. Scott Tinkel, director of field leader development for Takeda and a member of the LTEN Field Trainer Committee, will help you prepare for your career conversations. Scott will share three critical questions you need to answer:

What Energizes You? What are your passions, strengths, and interests?
What Are Your Career Aspirations? Think long-term, when will you retire, what will that role be?
Have You Taken a Deeper Dive? Think through the details about how to move from the current situation to the long-term goal

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Presenter:
Scott Tinkel, Director, Field Leader Development
Takeda Pharmaceutical Co.
Scott Tinkel is Director, Field Leader Development for Takeda Pharmaceutical Co. Scott has more than 20 years developing and mentoring employees to roles of greater responsibility, including first line leaders and individual contributor roles in Sales, Marketing, Operations and Training. Scott’s goals are to “grow the people and grow the business.”

3 Innovative Ways to Maximize Learning Retention
2022-12-01 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Planning and executing a national sales meeting, plan of action meeting, or fast start can be a heavy lift for the commercial learning and development, marketing and sales teams. There’s a ton of pre-work to ensure the live meeting is a success and sales teams leave feeling prepared to tackle the year ahead.
But what happens post-event? We know that learners will forget an average of 90% of what they have learned within the first seven days. Reinforcement is critical. So how can training teams drive retention and keep the momentum going?
Join us for this LTEN webinar, sponsored by ACTO. You’ll learn three innovative ways to develop a purpose-built plan to extend the shelf-life of your content and training materials beyond the live event. We’ll discuss creative and new ways to:

Repurpose meeting materials in ways to maximize retention.
Refresh important key points and takeaways in new ways for consumption.
Reinforce coaching training post event.

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Speakers:
Carrie Schaal, Senior Vice President
Educational Resource Systems (ERS)

Gillian Williams, Solutions Consultant
ACTO

Delegating, Systematizing and Saying No
2022-12-02 12:00 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Delegating, Systematizing and Saying No
Do you ever wonder what happened to all your time? Do you need support managing your time and resources?
Join us for this LTEN webinar, presented by Liz Cumby Associates. You’ll learn strategies for delegating, systematizing and saying “no” to items on your to-do list in 2023.
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Presenter
Elizabeth Cumby, MBA
President, Cumby Consulting
Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

An Adaptive Learning Ecosystem for Commercial Operations
2022-12-06 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Today’s life sciences organizations need a framework for leading learning transformation at a centralized and global scale.
Join us for this LTEN webinar, sponsored by NIIT and presented by John Cheniara, director of digital training capabilities at Bristol Myers Squibb. See how the BMS centralized commercial digital training capabilities function leveraged existing technology platforms to build an adaptive learning ecosystem with reengineered business processes at scale. The result was improved learner experiences and business outcomes.
At this webinar, you will learn how to:

Digitally transform the learning ecosystem to elevate learner experience and deliver learning in the flow of work.
Improve business value and outcomes by aligning learning with business goals and performance.
Build an adaptive and agile framework to future-proof learning globally.
Up-level curriculum for improved learner experience and performance.
Work to simplify learning operations globally and deliver a seamless learning experience at scale.

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Presenter:
John Cheniara, Director of Digital Training Capabilities
Bristol Myers Squibb

Three Practical Steps to Build Your Personal & Professional Brand
2022-12-16 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Personal Branding. Love the term or hate it, we’re stuck with it. So how can we articulate our professional value to others without sounding like a walking advertisement?
Join us for this LTEN webinar, as LTEN member Steve Woodruff of Impactiviti outlines three practical steps anyone can apply to make their professional identity clear to others.
Whether you’re moving forward in a current company or seeking a career change to another organization, this presentation will show you how to employ the power of simple, memorable words to get to the point and express your unique value to others.
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Presenter:
Steve Woodruff, President, Impactiviti
2022 LTEN Member of the Year

Designing Visual Templates for Facilitators
2023-01-06 12:30 - 13:30 | ONLINE ONLY – LTEN Event, ONLINE ONLY ONLINE ONLY,, Virginia 24014, United States
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A visual template works like a silent facilitator. It includes prompts, instructions and empty space for participants to fill with their knowledge, ideas and insights. It’s basically a worksheet that is worked on with a group. They can be on flipcharts for in-person meetings and in slides or a shared workspace tool like MURAL for online training or meetings.
There are plenty of visual templates already out there and available for you to use, but it’s a good idea to have some basic design skills so, when needed, you can create your own.
Join us for this LTEN webinar as we help you get started. We’ll share best practices and design principles that can be applied to the tools like MURAL. During this 60-minute session, we will take you through basic steps for designing your own visual templates.
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Presenter:
Lauren Green, Owner/Executive Director
Dancing with Markers

As a certified virtual facilitator, certified coach, experienced visual note-taker and effective leadership development trainer, Lauren Green believes in the power of visualization to support productive and dynamic group processes and knowledge management. Lauren has an extensive toolkit of modalities for designing inclusive, engaging and productive sessions, whether they are held in person, online or in a hybrid/blended format.
Lauren is the owner and executive director of Dancing with Markers, a team of visual practitioners who hold space for individuals, teams and organizations, as they work toward their vision and achieve their goals. Lauren holds a master’s degree in Organization Development and Knowledge Management from George Mason University. Lauren is an International Coach Federation certified coach and an MBTI and EQi (emotional intelligence) Practitioner.

Novartis: It’s Time to Upskill First-Line Managers
2023-01-10 12:30 - 13:30 | ONLINE ONLY – LTEN Event, ONLINE ONLY ONLINE ONLY,, Virginia 24014, United States
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Historically new skills & capabilities have been the focus for our sales teams. But how many of you are actively embarking on a program to upskill your managers too? First-line managers play a crucial role in coaching. They know their reports better than anyone else, they observe them in action, and they are best placed to provide coaching, deliver constructive feedback and assign development tasks.
But as the role of the first-line manager is rapidly evolving, they too need focused training and development on new and emerging capabilities.
Novartis is ensuring that its first-line managers – globally – are given the same opportunities for coaching and development as their sales teams, effectively adopting new key traits and behaviors that will delineate high performers and leaders of the future.
Join us for this LTEN webinar, sponsored by Atomus. Kevin Kutler, head of sales training and development at Novartis, Alison Pulte, director of leadership development for Novartis, and Simon Mormen, managing director of Atomus (creators of aCoach), will explore how Novartis is tackling this transformation opportunity head-on. In this webinar you will learn:

The business case for “why” the time is now to focus on upskilling your first-line managers.
How to define the new capabilities your managers will need.
How to ensure second-line leaders maximize coaching impact with their teams.
How to identify where second-line leaders are targeting their coaching, and the split between new hires, low, core and top performers.
The process and tools required for you to ensure that these newly trained capabilities are embedded and coached for impact.

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Presenters:
Kevin Kutler, Head of Sales Training & Development
Novartis Pharma
Kevin has held various additional roles through his tenure across both pharma and oncology, including sales, training, sales leadership, marketing, field force effectiveness and NG in Novartis. Kevin has led the U.S. training team for the past eight years. A graduate of The Ohio State University, Kevin lives in Bethlehem, Penn., with his wife Lori and is the proud dad of Jordan and Allie.
Alison Pulte, Director of Leadership Development
Novartis Pharma
Alison is an all-in leader who embraces a growth mindset. As director of leadership development at Novartis, everything she does is focused on helping people stretch to become their best selves. She loves building others’ capabilities to engage and empower healthcare providers. Alison is also motivated to make workplaces more inclusive and diverse. As co-chair of Women in Leadership, she is helping to create a better future for her three daughters, the next generation of the workforce.
Simon Mormen, Managing Director
Atomus
Simon oversees offices in both the U.S. and UK. Simon is recognized as a leading expert in field force coaching solutions and has more than 20 years’ experience of implementing these for global corporations. Simon works with pharmaceutical, biotech, media, technology, and financial organizations and partners with leading authorities on sales coaching models, field force and commercial effectiveness.

New Ways to Leverage Games With Highly Clinical Teams
2023-01-19 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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“Our team is really tenured and clinical … we can’t use learning games.” Sound familiar?
In the demanding world of pharmaceutical education and promotion, being able to capture and hold a learner’s attention is key. Medical or learning games with customized content have become a powerful tool.
Highly clinical sales teams, medical affairs professionals and specialized healthcare providers are often very focused on understanding the data related to a compound or product. For this audience, there can be resistance to using a game format to educate or train on this material, which may be perceived as an oversimplification of the information.
Join us for this LTEN webinar, sponsored by Red Nucleus, as we help you choose the right platform for learning games, whether it be touchscreen, web-based or even mixed reality. Using case studies, we will explain how different mechanics, drivers and dynamics can make content more memorable, while appealing to a highly clinical audience.
Our Red Nucleus speakers – David Noonan, senior director, business development, and Kevin Millar, senior vice president, creative & medical science – will demonstrate a variety of ways in which games are being used to bring medical or real-world clinical data to life and show you:

Why learning games deliver value, especially for highly clinical/tenured audiences.
A spectrum of approaches to developing learning games for a variety of situations (case studies).
Specific ways to get started today in any organization.

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Presenters:
David Noonan, Senior Director
Red Nucleus

Kevin Millar, Senior Vice President, Creative & Medical Science
Red Nucleus

Turning Content into Learning Culture Using Design Thinking
2023-01-26 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Are you building a learning culture or just a mountain of content?
Organizations are investing more in training to upskill and reskill their salesforce, yet content sits largely unused by most employees. Instead of pouring more money into training, we need a different way to think about learning and development. That new way of thinking is design thinking.
Join us for this 30-minute LTEN webinar, sponsored by Metrix, where we will discuss the one critical step you can take with your salesforce to change learning from something they have to do to something they want to do.
At this webinar, you will learn:

Why spending more on off-the-shelf content won’t drive learning.
How to use design thinking to support an everyday learning culture.
First-hand insights gathered through focus groups with sales reps.

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Nolan Matthews, Learning Strategist, Metrix:
Nolan Matthews is an analytical thinker focused on performance-based consulting with more than eight years of experience in L&D. He is currently a learning strategist at Metrix, leading client accounts and project teams. Nolan works with his clients to find the real reasons why teams and individuals have performance gaps and uses that information to provide targeted design recommendations. He is passionate about finding the right questions to lead to engaging learning experiences that prioritize what learners need to do, not what we think they need to know.

Rebecca Lai, Manager, Learning Design, Metrix:
Rebecca is a manager of learning strategy and design at Metrix . She’s an award-winning designer whose work is deeply rooted in human centered systems thinking, data and evidence-based solutions. She’s spent her career leading and developing high performing teams; and has a passion for designing learning architecture, inclusive learning environments, digital transformation, training operationalization and coaching. Rebecca has brought many projects to life within healthcare, finance, technology and public sectors.

Amgen’s FCR Learning Journey
2023-02-03 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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What do field coaching reports (FCRs) accomplish in your organization? At Amgen, both sales leaders and learning leaders believe FCRs can and should reinforce solid curbside coaching — but more than that — they can motivate and inspire. That’s why Amgen embarked on a long-term global sales coaching initiative focusing primarily on FCRs.
Join us for this LTEN webinar to learn how Amgen’s learning & performance team:

Gained support from sales leaders.
Managed assessments and surveys.
Handled resistance from certain units.
Measured the impact at critical checkpoints.

Three speakers will share insights and experiences:

Kat Cirone, leadership and strategic capabilities program sr. manager at Amgen
Brian Rike, learning & performance director for Amgen’s Neuroscience and Bone teams
Joy Van Skiver, president, The POWERformance Group

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Presenters:
Kat Cirone, Senior Sales Training Manger – Leadership and Development
Amgen

Kat has close to 20 year of life sciences industry experience and has been at Amgen 8 years. She currently leads the POWER Sales Coaching initiative for the leadership development team at Amgen. As a former Division 1 athlete, and current CrossFit trainer, Kat takes a very disciplined, passionate and focused approach to developing the skills of others.
Brian Rike, MBA
Director, U.S. Learning & Performance – Bone & Neuroscience
Amgen
Brian leads a team of learning professionals focused on creating, developing and executing training for the Bone and Neuroscience Business Unit as well as strategies for the Global Commercial Operations organization. Brian has been with Amgen for almost 17 years also has held positions in field sales, field sales leadership, marketing and sales operations. Brian has been in the life sciences industry for 26 years and spent nine years at GlaxoSmithKline.
Joy Van Skiver, President
The POWERformance Group

Joy Van Skiver has worked with life sciences professionals for more than 20 years, primarily with sales managers and sales leaders. Joy’s an entrepreneur, now managing her second business, The POWERformance Group. Joy is known for simplifying communication and more than a decade ago, she created a “coaching language” to help managers talk and write about performance.

What Does ‘Trained’ Mean? Evaluating Proficiency
2023-02-07 12:00 - 13:00 | ONLINE ONLY – LTEN Event, United States
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How do you evaluate proficiency? Is a written test enough? A classroom practical exam? Or is a field sign-off the only way to be sure?
Join us for this special LTEN webinar, presented on the Zoom platform by Liz Cumby Associates. We’ll explore best practices for evaluating learners and your training program.
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Presenter:
Elizabeth Cumby, MBA
President, Cumby Consulting

Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

An Interactive Discussion for Training Leaders: Connecting with Your Customers in 2023
2023-02-16 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Business acumen continues to be a critical skill for life sciences professionals. The shifting needs of customers in 2023 may require training leaders to add a greater focus on this important area.
Join us for this LTEN webinar, sponsored by CMR, as we present an interactive roundtable discussion that will focus on three specific drivers of change that you and your teams need to focus on for 2023. During this interactive session, our expert panel of training leaders will discuss these trends and engage with participants in solution building for 2023 performance improvements. You’ll interact with:

Jason Gaines, Vice President, Strategy & Business Development, Intermountain Healthcare
Eimear Kivlighn, Associate Director of Sales Training and Development, Novavax
Troy Prehar, Senior Director, North American Sales Training and Enablement, Philips

During this session, you’ll learn:

The key drivers in the healthcare landscape and what they mean for your teams and your training plans.
How strong training solutions to address these drivers can help improve your team’s performance in 2023.
How your peers are addressing these opportunities in 2023.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

Presenters:
Jason Gaines, Vice President, Strategy & Business Development
Intermountain Healthcare
Jason Gaines is vice president, strategy & business development, for Intermountain Healthcare. Jason is passionate about creating healthcare partnerships that address industry challenges in strategic, differentiated ways. His work in business development, strategy and innovation has included delivering innovations in patient care, creating new points of access, market development, oversight for complex ambulatory organizations, driving cultural innovation, senior leadership of a 500+ bed metro hospital, physician joint ventures and pharmaceutical industry leadership.

Eimear Kivlighn, Associate Director of Sales Training and Development
Novavax
Eimear Kivlighn is associate director of sales training and development for Novax. Raised in Ireland, she has a degree in biochemistry and microbiology and a Master’s degree in education. She spent several years as a high school math and science teacher before joining the pharmaceutical industry.
After 30 years at Merck (where she held a variety of roles in sales, sales training and sales management as well as marketing and market access) she joined AstraZeneca’s oncology training department to lead the market access training. She recently joined Novavax, where she is responsible for supporting the training and development of all commercial teams.
During the span of her career, Eimear has worked in a wide variety of therapeutic areas, including primary care, oncology, women’s health and vaccines.

Troy Prehar, North American Sales Training and Enablement Team
Philips
Troy Prehar joined Philips in 2017 and currently leads the North American Sales Training and Enablement Team. In addition to these responsibilities, Troy leads numerous internal training initiatives to expand value-based selling competencies and functional application of healthcare economics to the sales process. Troy is a 20-year veteran of the medical device industry, having held multiple senior sales and marketing leadership roles with both large and start-up size companies, including Genzyme, St. Jude Medical and, Confluent Surgical.

Training and Onboarding Made Simple and Scalable
2023-02-21 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Many companies invest time and money into the hiring process, then neglect to develop an efficient strategy for onboarding new reps. Several factors cause this to happen, such as the challenges of bringing reps up to speed on complex products and matching onboarding with the pace at which a company is growing.
The result? Wasted investments, wasted time and overall poor performance.
When onboarding and training programs are easy to adopt, convenient, scalable and reinforce learnings, they can be the difference-maker your company needs to hit targets.
Join us for this LTEN webinar, sponsored by Allego. Andy Durstock, vice president, patient outcomes and clinical effectiveness at Inspire Medical Systems, will share how he reduced new hire ramp time, scaled his onboarding to a hybrid workforce and made selling a complex product not so complex. You’ll learn:

How Inspire Medical Systems streamlines onboarding 10-15 new hires each month.
Best practices for structuring foundational and ongoing training.
Why flash drills and bite-sized videos are essential for accelerating employee growth.
Common challenges you may face when scaling enablement efforts, and how to avoid them.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)
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Presenters:
Andy Durstock, Vice President, Patient Outcomes and Clinical Effectiveness
Inspire Medical Systems

Dan King, Senior Account Executive
Allego

Data-Driven Approaches: Developing a Strategic Product Launch, POA or NSM Pre-Event Plan
2023-02-28 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Traditional methods for measuring the success of product launches, plan of action meetings (POAs) and national sales meetings (NSMs) include curriculum development and delivery on-time, within budget and certification for all field teams. But what if success was more than simply checking these boxes? A deeper value can be derived from these massive logistical and financial expenditures to demonstrate their lasting impact on learning retention, long term behavior change and productivity in the field.
In the first of three LTEN webinars in the “A Data-Driven Approach to Optimize Product Launches, POAs and NSMs” series, sponsored by ACTO, you will see how data can help you develop meaningful metrics that go beyond the curriculum and certification to show the real significance of your training event. Michael Amato, associate director, dermatology training & development for Bristol Myers Squibb, and Jimmy Christie, senior commercial training manager for ACTO, will show you how to:
o Establish a new and comprehensive key performance indicators (KPI) plan.
o Build a budget with pull-through in mind.
o Develop an early learning retention strategy with data in mind.
Whether you’re a seasoned training professional or a newcomer, this webinar series will provide a blueprint on how to leverage new data insights to help make informed decisions on things like pre-work curriculum, live event content and post-event pull-through that will change what product launch, POA and NSM success looks like.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Register at www.L-TEN.org/webinars for the other webinars in this series:

March 14: Data-Driven Approaches: Building a Framework for a Successful Product Launch, POA or NSM
April 18: Data-Driven Approaches: Measuring Success Beyond Certification for Product Launches, POAs and NSMs

Presenter:
Michael Amato, Associate Director, Dermatology Training and Development
Bristol Myers Squibb

Jimmy Christie, Sr. Commercial Training Manager
ACTO
Jimmy’s mission is to inspire others to become the best version of themselves. With a passion for technology, he lives this daily at ACTO while also accelerating, enhancing and evolving the way we learn.
Previously, Jimmy worked at Janssen BioTech and AstraZeneca Pharmaceuticals in learning & development. Throughout his time at both companies, he was tasked to find, implement and execute on the top learning technologies in the industry and share how learning can become a strategic driver for performance. He’s explored and implemented AI solutions as well as the AR/VR world for immersive learning experiences and has taught new-hire classes of field reimbursement access specialists.

Novartis Case Study: Digital Upskilling – You’re Doing it Wrong!
2023-03-02 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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What if you and your people could boost productivity and performance by 10% via the clever use of technology? What if they could save four hours a week by reimagining how they use CRM, devices and Microsoft 365?
Join us for this LTEN webinar, sponsored by GetControl, as former Pfizer sales manager Mike Song shares a refreshing new approach to digital skills training. In this action-packed session, you will learn:

How to save your people over nine days per year by resetting the way they view their digital world.
Three common mistakes L&D professionals make when rolling out digital upskilling initiatives.
Incredible tech tips and tricks.
The importance of assessing each colleague’s tech type before and after training.

This presentation is based on more than 100,000 surveys conducted with more than 50 life sciences companies. Mike will share data from a Novartis case study while also explaining how to measure tech proficiency and determine tech type.
Register today for this free LTEN webinar. (Not an LTEN member? Join today and realize the value.)

Presenter:
Mike Song, CEO
GetControl.net
Mike Song is a former Pfizer managed access manager who discovered and patented a new approach to technology training. He is now the CEO of Get Control, which helps more than 50 life sciences companies boost productivity, performance and profits. After a successful career in life sciences sales management, Mike wrote four bestselling productivity books. Mike has been interviewed by CNN, FOX, NPR, Good Morning America, and The Wall Street Journal, to name a few. Mike holds two patents and is the creator of the Tech Quotient Assessment Tool (TQAT). The TQAT is like DISC but for tech proficiency. Mike is widely regarded as one of the best virtual presenters in the world.

Measuring the Results of Virtual Learning
2023-03-10 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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How does your organization measure virtual training success? Is it based upon how many participants attend? On how they responded to poll questions during the program or if they pass a knowledge test at the end? Or something else?
Join us for this interactive LTEN webinar. Cindy Huggett, virtual learning expert and LTEN Focus on Training columnist, will show you how to identify your organization’s definition of successful virtual learning. You’ll discover nine specific things to do to help you measure results: Four things before a program starts, two things during the program and three follow-up actions to take.
Anyone who designs or facilitates virtual learning – including trainers, presenters and facilitators – will walk away with ideas you can immediately use and adopt in your virtual learning initiatives. You’ll learn how to:

Define your organization’s definition of “success” for your virtual learning programs.
Use a simple 9-step pathway to help measure results of your virtual learning.
Use common virtual classroom tools to capture learning metrics.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenter:
Cindy Huggett, CPTD
Cindy Huggett, CPTD, has more than 20 years’ experience with virtual and hybrid learning. She’s the author of six books, including Designing Virtual Learning for Application and Impact, Virtual Training Tools and Templates: An Action Guide to Live Online Learning and The Facilitator’s Guide to Immersive, Blended, and Hybrid Learning. She helps global organizations create engaging online learning with lasting impact. Cindy is a past member of the ATD global Board of Directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP, now CPTD) credential.

Data-Driven Approaches: Building a Framework for a Successful Product Launch, POA or NSM
2023-03-14 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Traditional methods for measuring the success of product launches, plan of action meetings (POAs) and national sales meetings (NSMs) include curriculum development and delivery on-time, within budget and certification for all field teams. But what if success was more than simply checking these boxes? A deeper value can be derived from these massive logistical and financial expenditures to demonstrate their lasting impact on learning retention, long term behavior change and productivity in the field.
In the second of three LTEN webinars in the “A Data-Driven Approach to Optimize Product Launches, POAs and NSMs” series, sponsored by ACTO, you will hear about new approaches in the development and distribution of training materials to get your learners out in the field faster, and better equipped to hit the ground running. Meera Mehta, director of sales training for Kaleo, and Jimmy Christie, senior commercial training manager for ACTO, will show you how to:

Maximize your agenda to speed ramp time.
Implement impactful learning retention techniques to improve rep effectiveness.
Apply an easier, faster and compliant certification practice.

Whether you’re a seasoned training professional or a newcomer, this webinar series will provide a blueprint on how to leverage new data insights to help make informed decisions on things like pre-work curriculum, live event content and post-event pull-through that will change what product launch, POA and NSM success looks like.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Register here for:

April 18: Data-Driven Approaches: Measuring Success Beyond Certification for Product Launches, POAs and NSMs
Feb 28 (On Demand): Data-Driven Approaches: Developing a Strategic Product Launch, POA or NSM Pre-Event Plan

Presenter:
Meera Mehta, Director of Sales Training
Kaleo
Meera started her career in the pharmaceutical industry more than 20 years ago as a sales representative but her lifelong passion for learning led her to training. Blending her field experience promoting multiple therapeutic areas across various customer types with her creativity enables Meera to produce innovative and engaging learning and development for her sales teams. When not in the training room, Meera indulges her sense of adventure by traveling world to experience new cultures and keeps grounded by sharing her love of cooking with her family.

Jimmy Christie, Sr. Commercial Training Manager
ACTO
Jimmy’s mission is to inspire others to become the best version of themselves. With a passion for technology, he lives this daily at ACTO while also accelerating, enhancing and evolving the way we learn.
Previously, Jimmy worked at Janssen BioTech and AstraZeneca Pharmaceuticals in learning & development. Throughout his time at both companies, he was tasked to find, implement and execute on the top learning technologies in the industry and share how learning can become a strategic driver for performance. He’s explored and implemented AI solutions as well as the AR/VR world for immersive learning experiences and has taught new-hire classes of field reimbursement access specialists.

Demystifying AI in L&D: Your Guide to Creating Smarter, Faster and More Engaging Learning Experiences
2023-03-28 12:30 - 13:00 | ONLINE ONLY – LTEN Event, United States
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Artificial Intelligence (AI) is not just a buzzword anymore. It’s already transforming the way we live and work. Learning & development (L&D) is no exception.
By leveraging AI tools, learning professionals can create more personalized, adaptive and effective learning experiences for themselves and their employees. However, for many, the idea of implementing AI in learning can be overwhelming. What are some opportunities and risks? What is the true value that AI can bring to learning?
Join us for this 30-minute LTEN webinar, sponsored by Metrix. We will demystify and explore the exciting possibilities of AI in learning and show you how to leverage AI tools to create smarter, faster and more engaging learning experiences. At this webinar, you will:

Overcome your fear and anxiety about AI in L&D and find ways to use it as a valuable tool to enhance your L&D
Explore a range of AI-based tools that can be applied in L&D and understand their benefits and limitations.
Start implementing AI-powered solutions in your learning program.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Applying Top Trends for Life Sciences L&D
2023-03-30 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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Each year, life sciences leaders around the globe look to Syneos Health’s Annual Trends Report as the comprehensive account of industry developments and to harvest insights that can help shape a future of sustainable business outcomes. If 2022 was a year of reset, this year’s report looks to 2023 as a year of renewal and re-imagining, where the senses are sharpened around what we need to learn.
This year, we are asking, how do we start imagining a future and building the purposeful, personal impact that we want to have on it? What can we do to create optimism and a sense of future agency to make these positive outcomes possible?
Join us for this LTEN webinar, sponsored by Syneos Health. We will focus on specific components and cases of Syneos Health’s 2023 Life Science Trends that are right-now-relevant for learning and development (L&D) professionals – from the emergence of AI-driven individualized learning journeys to the dawn of powerful new data sets driving strategic decisions. We’ll also introduce our proprietary framework for prioritizing key trends most relevant to your strategic learning plans and transform them into actionable insights for the months ahead.
In this one-hour session, participants will:

Explore 12 life sciences trends tailored for L&D leaders.
Prioritize 2 to 3 most relevant trends impacting the future of omnichannel orchestration.
Transform each into actionable insights for the year ahead.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Virtual Reality Life Sciences Training: Stop Dabbling, Start Disrupting
2023-03-31 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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The metaverse of learning has arrived – it’s just unevenly distributed. Many life sciences learning organizations are still dipping their toes with pilots that are too small and unimaginative to transform learning. Stuck in “pilot purgatory,” they fail to harness the economic value of the metaverse. It’s time to stop dabbling and start disrupting life sciences learning as we know it.
A new generation of reality-bending learning simulations has unleashed a wave of experiential and visceral learning we once could only dream about.
Join us for this demo-packed LTEN webinar as virtual reality (VR) expert Anders Gronstedt, Ph.D. shows how life sciences leaders at Pfizer, Takeda, Novartis and Bristol Myers Squibb successfully train with VR. Learn how they practice gowning and gloving, sterile tube welding and sealing, first air rule and aseptic practices in hyper-realistic VR labs. This webinar will guide you through:

Building a solid business case for VR training and gaining sponsorship.
Achieving IT approval for VR.
Designing and developing effective VR modules.
Structuring a VR pilot and evaluation plan.
Scaling VR across the enterprise.

Learn how to empower your people to move seamlessly, in the flow of work, from the workplace to a pixelated practice space where they can build muscle memory and mastery in the presence of peers and mentors. More than a strategy for learning success, VR learning will soon become table stakes for survival.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)
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Speaker:
Anders Gronstedt, Ph.D, President
The Gronstedt Group
Anders Gronstedt, Ph.D., is president of The Gronstedt Group, an industry-leading VR developer for Pfizer, Novartis, Takeda and Bristol Myers Squibb. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review and LTEN Focus on Training magazine.

LTEN Member Benefits: Get the Most from Your Membership
2023-04-06 12:30 - 13:30 | ONLINE ONLY – LTEN Event, United States
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LTEN has many ways to help members sharpen skills, network with peers and stay connected to the larger life sciences training industry. Taking advantage of these opportunities helps to increase the value you receive from your LTEN membership.
Join us for this special member benefits webinar as we talk with you about the resources, events, services and networking that comes your LTEN membership. We’ll share information on upcoming events and learning opportunities designed to help you fully utilize the opportunities that come with LTEN.
At this webinar, you will learn about:

Upcoming networking events and programs.
Microlearning modules in the LTEN eLearning Lounge.
Solutions for your education and resources for your career.
Opportunities to get involved and build both skills and connections.
How to build your network by sharing with, learning from and connecting to other members.

At this special webinar you’ll hear from:

Jill Benko, member of the LTEN Advisory Council and director of multi brand commercial training and development, BioMarin Pharmaceutical
Lauren Harbert, executive director, LTEN
Miki White, membership director, LTEN
Tim Sosbe, editorial director, LTEN

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenters:
Jill Benko, Member of the LTEN Advisory Council
Director of Multi Brand Commercial Training and Development
BioMarin Pharmaceutical

Lauren Harbert, Executive Director
LTEN

Miki White, Membership Director
LTEN

Tim Sosbe, Editorial Director
LTEN
