Developing a Launch Plan: Culture, Connection and Competency
2023-07-18 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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From a sales training perspective, creating a launch plan can be complex. You must strike the right balance of didactic curricula, cross-functional touch points and culture-building initiatives. By adopting a visionary mindset, you’ll build a legacy of making an impact with learners.
Join us for this LTEN webinar, as Michael Amato, associate director, dermatology training & talent development of Bristol Myers Squibb, shares his solutions for creating launch plans that hit the right targets. Michael will build on his experiences and offer advice on aligning, refining and executing launch plans that keep the learner in mind.
At this webinar you will learn how to:

Develop ideas for a product launch plan.
Integrate company culture within home study.
Create a product learning plan to enhance competency.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Michael Amato, Associate Director, Dermatology Training & Talent Development
Bristol Myers Squibb

The Coachability Culture: How the Next Generation of Leaders are Creating Coachable Teams
2023-07-20 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Virtually every organization has implemented leadership development programs and coaching initiatives. But what actually makes your teams coachable? In an increasingly complex and dynamic environment, it’s tempting to rely solely on skills development. But these programs are missing a critical success factor: the creation of an organizational ecosystem that unites accountable leadership and adaptable teams in a culture of coachability.
The question is: How do we create a culture of coachability that drives adaptability and accountability and embraces change as an opportunity for growth?
The next generation of leaders and teams must together learn to thrive on challenges, embrace obstacles and transform the way we work together. How? By creating an organizational dynamic that lowers our natural inhibitions and elevates our self-awareness, social intelligence and innate curiosity.
Join us for this 30-minute LTEN webinar, sponsored by Quantum Learning, as we give you an enlightened look at how creating a true culture of coachability changes everything. At this webinar, you’ll learn:

How servant leaders demonstrate accountability and empower teams.
What skills and traits constitute coachability.
Why transforming your organizational culture is the secret ingredient for success.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Accelerating Upskilling: Leveraging Technology for Customer-Facing Teams
2023-07-27 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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In today’s competitive market, our customer-facing teams play a vital role in driving success and fostering customer satisfaction. Regularly upskilling them ensures they are equipped with the necessary expertise to navigate changing, complex landscapes, collaborate effectively and leverage emerging technologies to drive innovation.
Coaching serves as a vital component in this process by providing ongoing support, personalized guidance and feedback to reinforce these newly acquired skills. This facilitates skill retention, allows for effective implementation, and helps individuals overcome challenges they may face during the application of their new skills.
The ability to increase the speed of skill retention through coaching is crucial as it directly impacts the return on investment (ROI) of upskilling initiatives. When skills are retained and applied rapidly, teams can adapt to changing circumstances, deliver results more effectively and contribute to organizational success.
Join us for this 30-minute LTEN webinar, sponsored by Atomus, as we explore how technology, including AI, can be harnessed to accelerate the upskilling process for customer-facing teams, post training. We’ll delve into the significance of capturing the resulting coaching data and how it can be utilized to ensure that your upskilling delivers the goals you envisaged.
At the webinar, you will learn:

How to create ROI for a better coaching process and gain leadership support.
How technology can be a critical aid to your new coaching process.
The key metrics to track that will both measure and dictate success post launch.

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Presented by:
Simon Mormen, Managing Director, Atomus
Simon oversees offices in both the U.S. and UK. Simon is recognized as a leading expert in field force coaching solutions and has more than 20 years’ experience of implementing these for global corporations. Simon works with pharmaceutical, biotech, media, technology and financial organizations and partners with leading authorities on sales coaching models, field force and commercial effectiveness.

Engaging HCPs in an AI-Powered, Omnichannel World
2023-08-10 08:00 - 17:00 UTC
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In the last 18 months, we crossed a major tipping point: Digital healthcare provider engagement (across a growing list of new channels) now outnumbers in-person engagement in both quantity and quality. But not impact – and that’s the rub.
The question is: How do we empower our customer-facing teams to leverage all the new digital tools, AI-generated insights, digital content and a growing range of channels to engage HCPs in a way that drives brand growth and creates a better end-to-end treatment experience than the competition?
Join this 30-minute LTEN webinar, sponsored by Quantum Learning, for an enlightening look at how to train your customer-facing teams to thrive in an AI-powered omnichannel world. We’ll talk about the key role training plays by providing the skills and insights needed to deliver omnichannel engagement that truly moves the needle. You will learn:

What omnichannel customer engagement is, why it matters and what it looks like in practical, everyday terms.
How L&D can play a strategic role in elevating the way your salespeople, field reimbursement managers, district managers and other customer-facing roles, work together to do omnichannel HCP engagement at an entirely new level.
How to simplify all the complex tools and channels into a simple framework that empowers your customer-facing teams to drive brand growth and create a seamless experience for the physician, the patient and the practice.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Fred Marshall, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

Gamify Your Learning Journeys to Improve Learner Engagement: A Practitioner’s Approach
2023-08-17 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are you worried about engagement and participation in your learning journeys? Especially the longer ones like onboarding, supplier credentialing and healthcare provider trainings? How do you maintain your learner’s interest for weeks?
Join us for this 30-min LTEN webinar, sponsored by SmartWinnr, as we talk about a practitioner’s approach in using the power of gamification to create immersive and impactful learning experiences. Led by gamification expert Shiladitya Mallik, this webinar is designed exclusively for you. Drawing from 20 years of experience, Mallik will showcase successful examples of how gamification can revolutionize your training initiatives.
At this webinar, you will learn about:

Gamification as a strategy.
Practical insights and hands-on tips on gamification.
Tailoring gamification techniques to suit your learning journeys.
Avoiding common pitfalls.
How to measure, measure, measure.

If you have been thinking about improving participation and transforming especially boring topics into something interesting, this webinar will give you the means to gamify your learning journeys today!
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Shiladitya Mallik, Chief Business Officer and Co-Founder
SmartWinnr

Immersive & Game-Based Learning: Benefits & Best Practices
2023-09-07 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Learners are overwhelmed and overworked but also hungry for change. They want more engaging and immersive learning experiences designed with the latest and most innovative technology. Companies want their employees to be happy and productive, plus they want them to stay current.
So, it’s out with old tech and in with the new! Let’s hear from three panelists from our LTEN community on how they have used games, gamification, virtual reality, augmented reality and other immersive tools to drive better learning outcomes.
Join us for this LTEN webinar, sponsored by ELB Learning, as Jaime McDonald, executive vice president of customer success at ELB Learning, hosts the panel discussion featuring:

Alison Quinn, director U.S. medical affairs training at Kite Pharma
Jeff Taylor, head of training and development at Harmony Biosciences
Shaun McMahon, president and founder of Illuminate

At this webinar, the panelists will:

Share their favorite approaches to creating immersive learning.
Explore examples of past projects and what has worked, how it affected their learners and any obstacles they may have faced.
Explain the benefits of richer data to track and measure learning.

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Host:
Jaime McDonald, Executive Vice President of Customer Success
ELB Learning

How Sanofi Uses AI to Certify with Certainty on Product Launch: A Case Study
2023-09-08 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Certifying your field team on a new launch takes time – and every extra day it takes is lost revenue opportunity.
Join us for this 30-minute LTEN webinar, sponsored by Quantified.ai. You’ll learn how Sanofi cut time-to-certification by deploying an AI-powered conversation simulator to turn a slow manual process into a rapid, scalable process that certified a force of 500 team members in just a few days. Our speakers, Christine Richards of Sanofi and Kevin Kutler of Quantified.ai, will show you:

How AI can scale the verbal PI assessment needed for certification.
Project-planning tips for a faster certification process.
Why using the right AI can help in ways you hadn’t imagined.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Christine Richards, Director, Commercial Training
Sanofi Vaccines
Christine Richards is director, commercial training, Sanofi Vaccines. She is a published and industry-recognized adult education and quality systems expert with 18+ years of experience in the vaccines industry with unique leadership skills capable of developing individuals and teams to exceed both company objectives as well as individual stretch goals. She’s highly skilled in adult education, transformational change, leadership development, lean Six Sigma, and project management.
Kevin Kutler, Head of Sales for Pharma and Biotech
Quantified.ai
Kevin Kutler is the current head of sales for pharma and biotech at Quantified. He recently retired from Novartis Pharmaceuticals after 30 years. He was the head of U.S. training at Novartis for the past 10 years. In addition, he held various roles in sales, marketing and operations.

Engaging HCPs in an AI-Powered, Omnichannel World
2023-09-19 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are your customer-facing teams ready to compete and win in an AI-powered omnichannel world?
In the last 18 months, biopharma has crossed a customer engagement tipping point: Digital HCP engagement is now bigger than in-person engagement in both quantity & quality, but not in impact – and that’s the rub.
The question is: How do we empower our customer-facing teams to leverage all the new digital tools, content, and channels to drive growth and create a better treatment experience than the competition?
Join this 30-minute LTEN webinar, sponsored by Quantum Learning, for an enlightening look at how to train your customer-facing teams to thrive in an AI-powered omnichannel world. We’ll talk about the key role training plays by providing the skills and insights needed to deliver omnichannel engagement that truly moves the needle. You will learn:

What omnichannel customer engagement is, why it matters and what it looks like in practical, everyday terms.
How L&D can play a strategic role in elevating the way your salespeople, field reimbursement managers, district managers and other customer-facing roles, work together to do omnichannel HCP engagement at an entirely new level.
How to organize all the complex tools and channels into a simple framework that empowers your customer-facing teams to drive brand growth and create a seamless experience for the physician, the patient and the practice.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Fred Marshal, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

AI-Powered Role Plays to Enhance Sales Call Effectiveness – A Step-by-Step Guide
2023-09-21 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are your salespeople having impactful conversations with healthcare providers? Especially about a new product, or a new clinical paper, or while handling competitive objections? Role plays have always been the best way to practice, but they are time-consuming.
How do you harness the power of AI to help your salespeople do role plays that improves their sales call effectiveness?
Join us for this 30-min LTEN webinar, sponsored by SmartWinnr, as we share a step-by-step guide to using AI to run immersive role plays. Led by Shiladitya Mallik, this webinar draws from his 20 years of experience in technology and education to showcase successful examples of how AI can turbo-charge your sales coaching.
Your key takeaways:

Already do face-to-face role plays? See how AI can save time.
How to use AI to personalize role-play scenarios.
How to align evaluation to your sales methodology.
Data concerns and implementation strategies.

If you have been thinking about introducing AI as a creative flair to your coaching strategy, get all your questions answered!
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Shiladitya Mallik, SmartWinnr

Developing a Proactive Continuing Education Strategy for Reps and Physicians
2023-10-03 12:00 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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When we onboard new representatives or physicians to our product, we work hard to ensure they’re “proficient.” But then what?
Join us for this LTEN webinar. Liz Cumby of Cumby Consulting will interact with you as we explore why to build, what to build and how to build an effective continuing education program.

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Presenter:
Elizabeth Cumby, MBA, President
Cumby Consulting
Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

What Can You Do to Prevent Training Disengagement?
2023-10-17 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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What could be less motivating to a new sales rep than the daunting task of a one-size-fits-all training curriculum that fails to acknowledge their individual experience, knowledge and skillset?
The key to a happy, highly committed new hire lies in a personalized experience that tailors to their individual needs and allows them to “test out” on topics they already know. This way, they can either get into the field faster or use the time they get back to strengthen their knowledge or improve skill mastery.
Join us for this LTEN webinar, sponsored by ACTO, to hear both the sales rep and the trainer’s perspective on personalized learning. See how it can improve both the training experience and sales performance to positively impact the company’s bottom line. In this webinar we will cover:

The impact of one-size-fits-all training on new hires throughout the learning lifecycle.
Ways to personalize learning to increase rep engagement and training effectiveness.
How “testing out” of training can improve rep performance and the company’s bottom line.

At the webinar, you’ll learn from:

Mary Calvagna, senior sales executive, CLD
Vicki Colman, associate director neurology alzheimer’s disease training, Eisai
Tyrone Hollie, learning technology & field onboarding, training curriculum & development, Ipsen
Alison Muller, chief marketing officer, ACTO

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenters:
Mary Calvagna, Senior Sales Executive
CLD

Vicki Colman, Associate Director Neurology Alzheimer’s Disease Training
Eisai

Tyrone Hollie, Learning Technology & Field Onboarding, Training Curriculum & Development
Ipsen

Alison Muller, Chief Marketing Officer
ACTO

How Extraordinary Coaches Build World-Class Teams and Deliver Mind-Blowing Performance
2023-10-19 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Some district managers seem to have an almost mystical ability to inspire their teams to deliver extraordinary performance that seems to defy gravity. How do they do it? What mindsets, behaviors and expectations do they set that consistently deliver game-changing results?
Join us for this LTEN webinar, sponsored by Quantum Learning, as we share the practical details of how to empower managers and leaders to inspire world-class performance in any situation or market. During this fast-paced, 30-minute webinar, you’ll learn:

How to recruit great talent because hiring the right people simplifies everything.
The neuroscience of high performance and how great coaches train their reps to expect greatness, consistently invest in themselves, out-work their peers and deliver great performance.
How great coaches help their people manage setbacks, distractions and the emotional journey to greatness.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Fred Marshall, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

Building Training for the Modern Learner
2023-10-25 08:00 - 17:00 (America/New_York)
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Are you looking to increase your training completion rate? Are your learners not engaged in their training? Has your training been the same for many years and starting to feel stagnant? Looking for new ways to increase learner retention and engagement?
Look no further!
Join us for this free LTEN webinar to hear from Lisa Moldovan, director of learning & development at Johnson & Johnson. Lisa will share some simple modern approaches that cater to adult learners. She’ll help you to better understand:

Who is the modern learner?
How does the modern learner want to learn?
Basics of learning styles.
What microlearning is.
Examples of microlearning deliverables.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:
Lisa Moldovan, Director, Learning & Development
Johnson & Johnson
Lisa is a global leader in learning & development with more than 17 years of experience in the medical industry, including pharmaceuticals, medical device and capital equipment sales, experienced in sales enablement, sales training strategy, upstream and downstream marketing and market intelligence. Lisa recently joined Johnson & Johnson’s cardiovascular and metabolism division as director of learning and development, where she is responsible for driving the learning strategy to achieve business growth. Lisa is based in JNJ’s Titusville, NJ location. Lisa has a passion for talent development, adult learning and building and leading high performing teams. Lisa previously held roles with Align Technology, Smith and Nephew Orthopedics and Sanofi-Aventis.

Improv Skills to Improve Engagement
2023-10-26 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Though it may seem like improvisational theatre performers are merely “winging it,” the truth is that improv is an art form anchored by active listening, collaboration and agile thinking.
Join us for this 30-minute LTEN webinar, sponsored by Nazaré, to learn how the foundational skills of improv theater can help your teams tackle some classic challenges in engagement. Learning leader and scientific strategy director Shawn Jordan will facilitate the event to:

Inform you about some foundational ideas for infusing improv into your engagement training.
Educate you on the rationale behind the principles shared here.
Activate the group in low-key game play to feel the experience yourselves.

Whether you’re looking for a fresh approach to verbalization or need your teams to think more on their feet, this approach has you covered. From taking a cue to serving a narrative, improv has a lot to teach us about elevating our engagements, and we’d love to show you how to add something unexpected to your training programs.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)
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Facilitator:
Shawn Jordan, Learning Leader and Scientific Director
Nazare’, Part of Inizio Engage

How to Use Learning Objectives to Create Impactful Sales Training
2023-10-27 12:00 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Just moving into sales training from a sales role? Looking to better understand the basics of building sales training learning objectives?
Well, look no further! Being able to develop effective learning objectives is a critical competency for any learning professional and is often overlooked. Help is only a webinar away!
Join us for this LTEN webinar to learn how to develop and use learning objectives to create and implement an effective learning journey. Lisa Moldovan, a leader from Johnson & Johnson’s sales learning and development team, will walk you through basic adult learning principles that will elevate your skills in developing effective learning objectives to fuel your training plans.
At the webinar, you will learn:

What learning objectives are and why it is important to build a plan around objectives instead of fire drills.
The 5 main elements of learning objectives.
How to write a learning objective.
Different learning objective verbs to help you build different levels and types of learning experiences.
Examples of what happens when training programs are rolled out without objectives.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Lisa Moldovan, Director, Learning & Development
Johnson & Johnson
Lisa is a global leader in learning & development with more than 17 years of experience in the medical industry, including pharmaceuticals, medical device and capital equipment sales, experienced in sales enablement, sales training strategy, upstream and downstream marketing and market intelligence. Lisa recently joined Johnson & Johnson’s cardiovascular and metabolism division as director of learning and development, where she is responsible for driving the learning strategy to achieve business growth. Lisa is based in JNJ’s Titusville, NJ location. Lisa has a passion for talent development, adult learning and building and leading high performing teams. Lisa previously held roles with Align Technology, Smith and Nephew Orthopedics and Sanofi-Aventis.

Using AI for More Powerful Measurement and Evaluation in L&D
2023-10-31 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Measurement and evaluation are crucial to drive better outcomes, build stronger design and more effectively communicate the impact of our learning & development efforts. Amidst all the buzz surrounding artificial intelligence (AI), you’ve probably heard about how it can help us to better manage and understand data.
You may be wondering how.
Join us for this practical, 30-minute LTEN webinar, sponsored by Metrix. We’ll show you:

The basics of AI and machine learning and what they can do for learning evaluation.
How to use natural language processing to analyze learner feedback and sentiment, perform statistical analyses and better communicate insights to stakeholders.
Real-world examples of how organizations can use AI to enhance their measurement and evaluation processes.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenters:
Jessica Knox, CEO
Metrix
Jessica has spent her career leading teams in the design of strategic learning and development programs across sectors, often with global reach. She has spoken at learning conferences and events across North America, including DevLearn and the Institute for Performance and Learning, and in 2021, Jessica was named Life Sciences Trainers and Educators Network Member of the Year. She considers herself a designer and problem-solver at heart.
Nolan Matthews, Learning Strategist
Metrix
Nolan is an analytical thinker focused on performance-based consulting with more than eight years of experience in L&D. He leads client accounts and project teams. Nolan works with his clients to find the real reasons why teams and individuals have performance gaps and uses that information to provide targeted design recommendations. He is passionate about engaging learning experiences that prioritize what learners need to do, not what we think they need to know.

Supercharge Your Sales Team: Learning Strategies That Work
2023-11-02 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Many sales teams have struggled to move out of “survival mode” and return to their pre-pandemic high-performance levels. As a learning leader, you have a range of realistic strategies that you can use to break the cycle of lagging performance and “supercharge” your sales teams’ skills — even on a tight budget.
Join us for this 30-minute LTEN webinar, sponsored by CMR Institute, to learn more from Mike Steelman, vice president of managed markets, U.S. revenue, for Dexcom, and Dr. Patrick Woodard, chief healthcare information officer for Monument Health. At the webinar, we’ll:

Identify obstacles faced by life sciences training managers in the post-pandemic healthcare landscape.
Uncover strategies to overcome market barriers.
Consider key questions to retool your training approach & help teams excel against all odds.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Mike Steelman, Vice President of Managed Markets
Dexcom
Mike Steelman is the vice president of managed markets at Dexcom. He is currently executing new a medtech launch focused on gaining product reimbursement and improving the healthcare professional & patient experience to facilitate revenue growth for a greater than 2.5B diabetes company. Mike is a collaborative executive with notable cross-functional success more than 25 years in pharmaceutical, biotech and medtech industries. In previous roles, Mike has led sales teams, marketing teams and market access training across the world for both Pfizer and Sanofi. He believes in a competency-based individual learning approach focused on the interests and needs of the end user.
Patrick A. Woodard, MHA, MD, Chief Healthcare Information Officer
Monument Health
Patrick A. Woodard, MHA, MD, is the chief healthcare information officer at Monument Health, a seven-hospital system serving the northern Mountain West. In this role he leads long-term strategy for the health system, primarily focused on efficiency and quality using technology. Prior to this, Dr. Woodard was the chief digital officer for Methodist Le Bonheur Healthcare in Memphis, TN. In this role, he led the move to a new electronic medical record, using his belief that technology solutions can transform the way that we connect as humans. He also has experience as CMIO & vice president of clinical systems at Renown Health, and he founded and led DocDox, a physician software startup.

What's Your Data Story? Measuring Real Training Impact
2023-11-14 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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For commercial learning & development (CL&D) to get a seat at the table with marketing and sales leadership, compelling evidence that training delivers bottom-line results is critical. To show the real impact training has on business outcomes, CL&D teams need the full data story that links training to rep behavior and performance.
Join us for this LTEN webinar, sponsored by ACTO, to learn how to:

Measure the impact of training on field behavior.
Link rep behavior to performance.
Use this insight to impact the bottom line.

You’ll learn from:

Alison Muller, chief marketing officer, ACTO (moderator)
Larry Ober, senior training manager, Janssen
Lisa Sims, director of learning technology, Novartis Oncology
Adam Weisblatt, learning technology strategist, Blank Page Learning LLC

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Alison Muller, Chief Marketing Officer
ACTO (moderator)
Larry Ober, Senior Training Manager
Janssen
Lisa Sims, Director of Learning Technology
Novartis Oncology
Adam Weisblatt, Learning Technology Strategist
Blank Page Learning LLC

On Beyond ADDIE: How to Turn Training & Development into Business Results
2023-12-07 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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ADDIE is a time-tested and proven model for developing instruction. But training professionals who want to enhance their impact by delivering greater business value need to go “On Beyond ADDIE” to design programs that consider the complete learning experience including the post-training transfer climate.
Join us for this interactive LTEN webinar, led by Andy Jefferson and Roy Pollock, co-authors of The Six Disciplines of Breakthrough Learning and facilitators of LTEN’s 6Ds workshops. Andy and Roy will introduce you to the 6Ds – the six disciplines practiced by the highest impact learning organizations around the globe:

Define business outcomes
Design the complete experience
Deliver for application
Drive learning transfer
Deploy performance support
Document results

They’ll include practical suggestions for what you can do immediately to increase the business value of your training & development efforts — and your value as a learning professional.
At this webinar, you will learn how to:

Better define the business’s expectations from training and development.
Incorporate the complete learning journey into your designs.
Demonstrate value and support continuous improvement.
Take steps immediately that let you start putting these ideas into action.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Andy Jefferson, J.D., Co-Founder and Chief Executive Officer
The 6Ds® Company
Andy Jefferson, J.D., is the co-founder and chief executive officer of The 6Ds® Company. Andy is an author and frequent and popular global speaker about turning talent development into competitive advantage. Andy is a co-author of the bestselling books The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, Getting Your Money’s Worth from Training and Development and The Field Guide to the 6Ds, among others.

Roy Pollock, DVM, Ph.D., Chief Learning Officer
The 6Ds® Company
Roy V. H. Pollock, DVM, Ph.D., is chief learning officer of The 6Ds Company and co-author of The Six Disciplines of Breakthrough Learning and of Getting Your Money’s Worth from Training and Development. Roy has a passion for helping individuals and teams succeed. He is a popular speaker and frequent consultant on improving the value created by training and development. Roy has a unique blend of experience in both business and education.

Training the Trainer: A Guide to Field Trainer Resources
2023-12-08 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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People often move into a field training role with little to no experience as a trainer, and no resources to gain those skills. There are resources to help.
Join us for this 30-minute LTEN webinar, presented by the LTEN Field Trainer Committee, to learn more about the on-demand resources available to you. Alison Quinn of Kite Pharma – co-chair of the Field Trainer Committee – will outline the available resources and help you find what you need, when you need it.
Learn all about LTEN resources available:

Webinars focused on and featuring field trainers.
A field trainer bundle of microlearning modules in the LTEN eLearning Lounge.
LTEN Focus on Training magazine articles by and for field folks.
The field trainer track at the LTEN Annual Conference.
Other LTEN membership benefits, resources and support.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Alison Quinn, Director, U.S. Medical Affairs Training
Kite Pharma

Cognitive Skills for Sales Training Success — Best Practices from the Military and Professional Sports
2023-12-12 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Why are major league pitchers able to get the final strikeout when they are facing a full count and a great batter? Why are military snipers able to hit their targets more than a mile away while being fired-upon and facing near danger? The answers are they developed the cognitive skills to perform under the most demanding of circumstances.
These professionals also focus on developing their cognitive, physical and mechanical skills, and they practice day in and day out for their vocations. What can we in life sciences training learn from them?
Join us for this LTEN webinar, sponsored by Higher Echelon. Troy Prehar, senior director of sales enablement and training for Philips NA, will moderate a special panel of industry experts, as we explore what cognitive skills are and how we might integrate them into our training programs.
At this webinar, you will learn about:

The fields of sports psychology and performance enhancement.
Why do we approach training differently than professional athletes and the military and should that change?
The cognitive skills that could improve sales training and sales performance.
How to integrate cognitive skills training into current programs.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Troy Prehar, Senior Director of Sales Enablement and Training
Philips North America
Troy Prehar joined Philips in 2017 and currently leads the North American Sales Training and Enablement Team. In addition to these responsibilities, Troy leads numerous internal training initiatives to expand ‘value-based selling’ competencies and functional application of healthcare economics to the sales process. Troy is a 20 +year veteran of the medical device industry, having held multiple senior sales and marketing leadership roles with both large and start-up size companies (Genzyme, St. Jude Medical, Abbott). Troy is a graduate of the United States Military Academy-West Point and former Army Football player — Troy cites his cognitive skills training in the military for much of his sales and leadership success.
Panel:
David Brin, Senior Director Learning Strategy and Education, GE Healthcare
Dave is a driven and experienced global education Leader focused on strategically aligning programs that drive market leadership and revenue growth. A veteran of the medical device industry, Dave has held multiple training and leadership roles at Johnson and Johnson, St. Jude Medical, Abbott and GE Healthcare. Dave also serves on a variety of boards and panels for LTEN.
John Crowder, Vice President, Healthcare, Integrity Solutions
John Crowder joined Integrity Solutions as the vice president of healthcare following a 25-year career in the medical industry. Prior to joining Integrity, he worked for and led sales teams in medical device and pharma ranging from start-ups to Fortune 500 companies, spending a significant part of his career working in key account management, sales and leadership development and marketing. Prior to his career in the medical space, John spent six years as a Division-1 football coach including a three-year stint at the United States Naval Academy, where he also served as a commissioned officer. John’s decades of experience and passion for coaching allow him to understand and address the unique needs and challenges of those in the sales and leadership professions.
Mark Molinar, Territory Manager, MicroTransponder
Mark is responsible for the promotion of MicroTransponder’s Paired VNS platform, which combines Vagus Nerve Stimulation (VNS) and therapy, with the goal of improving quality of life for patients with chronic neurological conditions. Prior to joining MicroTransponder, Mark served in a variety of sales, sales leadership and training leader roles at Stryker, Gore, Cordis and St. Jude Medical. Mark played college football and is a graduate of Clemson, Webster University and the McCombs School of Business at the University of Texas.
Steve Spaulding, Vice President of Business Solutions, Higher Echelon
Steven Spaulding is the vice president of business solutions at HigherEchelon. Prior to joining HigherEchelon, Steven served as the assistant athletic director for leadership at Dartmouth College. Spaulding graduated from West Point with a B.S. in systems engineering and human factors engineering (within the Department of Behavioral Sciences and Leadership), where he was an army football linebacker. He received a masters of arts (M.A.) in Clinical Mental Health Counseling from the Antioch New England Graduate School, Antioch University. He founded the Dartmouth Peak Performance Leadership program, which led to a fully endowed position, the leading summer training program for leadership known as DRIVE, and direct contributions to seven Ivy League titles in six years. As an Army officer, he served in Iraq, is Airborne Ranger qualified and grateful to have served our nation’s soldiers.

Closing Field Force Competency Gaps through Personalized Reinforcement Training
2024-01-16 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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After training completion, how can you – to ensure peak performance – identify which reps are thriving and which are struggling?
Ongoing reinforcement training is crucial for reps to retain knowledge and boost their confidence, but it can be disruptive, especially for reps who don’t necessarily need additional support.
Join this LTEN webinar, sponsored by ACTO, to explore cutting-edge methods to identify and address competency gaps without disrupting field operations. We will discuss how to determine if reps are effectively using what they’ve learned, and how to improve confidence and performance with personalized reinforcement training.
You’ll learn how to:

Gauge individual rep’s proficiency and skill mastery without taking them out of the field.
Provide valuable and personalized support where and when it matters most.
Proactively close competency gaps.

At the webinar, you’ll learn from:

Cristina Puga, Sales Learning and Development Trainer, Nutricia North America
Jessica Knox, Chief Executive Officer, Metrix Group
Alison Muller, Chief Marketing Officer, ACTO

Don’t miss out on this opportunity to demonstrate your impact on competency, confidence and field force effectiveness with personalized training reinforcement.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenters:
Cristina Puga, Sales Learning and Development Trainer
Nutricia North America

Jessica Knox, Chief Executive Officer
Metrix Group

Alison Muller, Chief Marketing Officer
ACTO

Building Training for the Modern Learner
2024-01-19 12:00 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States

Elevate Your Sales and Leadership Success with ChatGPT
2024-01-26 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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The impact that ChatGPT will have on sales and leadership is something we can’t fully comprehend at this time. That said, it and other AI platforms will provide a significant competitive advantage for those who choose to embrace these tools and leverage their power.
Join us for this LTEN webinar as Patrick Veroneau, CEO of Emery Leadership Group, shows you how to harness the power of ChatGPT, the cutting-edge artificial intelligence (AI) tool transforming leadership and sales strategies. You’ll learn innovative techniques to enhance your sales effectiveness; view hands-on demonstrations of ChatGPT in real-world scenarios; and gain insights on ethical sales practices and other possible applications. We’ll help you:

Learn the power of generative prompts.
Develop personalized sales approaches with AI guidance.
Stay ahead with continuous learning and adaptation in AI technologies.

All webinar attendees will have access to a complimentary executive summary of Patrick Veroneau’s latest book, The Leadership Bridge: How to Engage Your Employees and Drive Organizational Excellence.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:

Patrick Veroneau, CEO
Emery Leadership Group
Patrick Veroneau is the CEO of Emery Leadership Group, a TEDx speaker, author, sales advisor, and podcast host who also worked in the biopharma industry for 17 years. Contact at patrick@emeryleadershipgroup.com

Leadership = Trust
2024-01-30 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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There can be a lack of engagement and alignment between people and their work. We hear of the need for innovation, resilience and an understanding of the differences in each other. We see and hear the desperation and lack of well-being creating dysfunction and disorder around the world.
The common denominator is a lack of trust.
Join us for this LTEN webinar as Dr. Rob McKenna, author, speaker and founder of WiLD Leaders, shares what it means to authentically build trust. He’ll help you transform how you see the people in your organization to get the results you need and will show you how you already have what it takes to create rich learning environments at all levels.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:
Dr. Rob McKenna, Author, Speaker and Founder
WiLD Leaders

Bridging Together: Creating Diverse and Equitable Content
2024-02-06 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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For life sciences trainers and educators, inclusive patient-centric content development is foundational to creating healthy and productive training and learning ecosystems. Content that meets the needs of our learners and reflects the communities we aim to serve requires each of us to build and use an inclusive and equitable lens. This work requires innovation and collaboration.
Let’s build the lens together!
Join us for this interactive LTEN webinar as learning specialist Alexis White facilitates a discussion and exploration of best diversity, equity and inclusion (DEI) content development practices among training and learning experts. Our panelists will share how they use their inclusive and equitable lenses to address health disparities for marginalized communities while contributing to progress in their respective organizations. You’ll learn from:

Andrea Penn, associate director of commercial learning and development at Kite Pharma.
Shaneka Storey, senior training manager at Gilead

You’ll walk away with ideas and exemplars you can use immediately to transform your content development and DEI initiatives.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Alexis White, Learning Specialist

Andrea Penn, Associate Director of Commercial Learning and Development
Kite Pharma

Shaneka Storey, Senior Training Manager
Gilead

LTEN Field Trainers Scholarships: Recognizing Field Excellence
2024-02-08 12:00 - 12:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Every year, LTEN awards the annual LTEN Field Trainers Scholarships to exceptional learning & development people whose work in the field has pioneered innovative learning initiatives for their organizations. With the deadline coming up, we’d love to tell you – and your field trainers – about the opportunity to shine.
Join us for this 30-minute LTEN webinar, presented by the LTEN Field Trainers Committee, to learn more about the annual scholarship program. You’ll hear from Alison Quinn of Kite Pharma, co-chair of the LTEN Field Trainers Committee, and Amy Lang of Astellas, a recipient of the 2023 LTEN Field Trainers Scholarship and now a member of the committee. Alison and Amy will introduce you to the scholarship program, discuss the benefits of participating and offer advice to help your application get noticed.
At the webinar, you will learn:

What is the LTEN Field Trainers Scholarship?
The benefits for scholarship recipients (career development opportunities, annual meeting attendance, national recognition).
About field trainer resources at the LTEN Annual Conference.
Tips for successful scholarship applications.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:

Proving Tangible Business Impact From This Year’s NSM
2024-02-13 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Can you directly tie your national sales meeting (NSM) to Kirkpatrick Model Level 3 (field rep behavior) and Level 4 (performance and sales outcomes) insights?
Traditional, standalone metrics like quiz scores, surveys and onsite engagement are good for gathering level 1 (reaction) and level 2 (learning) insights but lack compelling evidence to prove the NSM had a significant impact on what happens post-event and bottom-line results.
Join us for this LTEN webinar, sponsored by ACTO. We’ll explore the comprehensive data narrative required to demonstrate the value of NSM training beyond the event itself, by establishing a connection between pre-NSM, live event and post-event insights on rep behavior and performance. We’ll discuss ways to:

Establish a clear link to connect NSM activities to post-event rep behavior.
Proactively make decisions to impact business outcomes.
Direct learning initiatives to tangible business results.

At this webinar, you’ll interact with:

Dawn Kline, Founder, Unleashed Learning
Steven Just, Ed.D., CEO and Principal Consultant, Princeton Metrics
Alison Muller, Chief Marketing Officer, ACTO

Don’t miss this chance to learn how to transform your NSM assessment with more unified and comprehensive data insights.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Dawn Kline, Founder, Unleashed Learning
Steven Just, Ed.D., CEO and Principal Consultant, Princeton Metrics
Alison Muller, Chief Marketing Officer, ACTO

Maximizing and Demonstrating the Organizational Impact of Training
2024-02-22 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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It’s commonly accepted that we need to demonstrate the organizational impact of our training programs. But survey after survey over more than a decade indicates that few L&D organizations successfully achieve this level of learning evaluation.
But what if by focusing on training alone we are asking the wrong questions? And what if there was an evaluation methodology that could both measure organizational impact and increase the likelihood of achieving it?
Join us for this 30-minute LTEN webinar as we introduce you to Robert Brinkerhoff’s Success Case Method (SCM) and Gilbert’s Behavioral Engineering Model. The SCM recognizes that training produces capability, not performance, and helps you identify those factors in the performance environment that either impede, or lead to, performance improvement and impact.
By understanding training’s place in a more comprehensive human performance model, we can begin to make realistic claims about the role of training in organizational success.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:
Steven Just, ED.D., is the CEO of Princeton Metrics and CLO of Intela Learning, where he focuses on applying evidence-based practices to learning and assessment. Dr. Just has more than 25 years’ experience working with the world’s leading companies helping them to create learning and assessment strategies based on the latest research in cognitive science. He has taught hundreds of workshops, is a frequent speaker at professional conferences and is a regular contributor to LTEN Focus on Training magazine.

The Great Reset: Focusing on Organizational Learning
2024-02-27 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Training professionals can benefit from adopting a mindset where they facilitate curiosity, encouraging exploration and intelligent decision-making based sharing information and group problem-solving. This helps trainers to reshape their organization’s learning landscape by connecting firmly with organizational learning connected to business strategy.
Join us for this LTEN webinar, as author and learning expert Dr. Nigel Paine shares research from his newest book, Workplace Learning: How to Build a Culture of Continuous Employee Development. The webinar will help you rethink the tacit assumptions around contemporary L&D. We’ll emphasize that no single individual can determine an organization’s path to success; instead, a collective, connected approach to learning is essential to build organizational resilience.
Drawing on his extensive research, writing and experience, including his role as chief learning officer of the BBC, Nigel will explore how we can – and must – begin the transformation of learning and development in organizations. We’ll explore strategies for creating an environment that is open to new ideas, where mistakes are seen as learning opportunities and open discussion is encouraged to drive innovation.
At the webinar you’ll learn about:

Building connections for organizational intelligence.
Creating a culture open to external ideas.
Embracing mistakes as learning opportunities.
Fostering a coaching culture in the workplace.
Linking curiosity-driven exploration and decision-making to business strategy.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:
Dr. Nigel Paine has been involved in corporate learning for more than 20 years, offering development and support to companies large and small in more than 30 countries around the world. He is a change-focused leader with a unique grasp of media, learning and development in the public, private and academic sectors. Nigel is the former chief learning officer of the BBC’s learning and development operation. He speaks regularly at conferences around the world and teaches on a doctoral program at the University of Pennsylvania and for Chicago Booth Business School. Nigel is the author of several books and has written articles and white papers on subjects such as Creativity in the Workplace, Building Corporate Heroes and The Future of E-Learning.
