LTEN - Life Sciences Trainers & Educators Network

Learning Rx: The Top Learning Trends in Life Sciences Product and Therapeutic Training
2023-05-12 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Want to stay ahead of the learning curve in the life sciences industry?
Join our 30-minute LTEN webinar and discover the top learning trends in pharmaceutical product and therapeutic training! In this webinar, sponsored by Metrix, we’ll explore the benefits of personalized, microlearning and collaborative learning in life sciences training. Discover how to create tailored learning experiences, deliver bite-sized information and implement collaborative learning in practice.
At this webinar, you will:

Understand the benefits of personalized, microlearning and collaborative learning in life sciences training.
Gain insights into how these learning trends can be implemented in practice.
Have access to best practices and tips for creating effective personalized, microlearning and collaborative learning experiences.

Don’t miss out on this fun and informative webinar – Learning Rx is just what the doctor ordered for training professionals in the life sciences industry!
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenters:
Qian Feng, Director, Learning Strategy & Design
Metrix Group
Qian is a leader in organizational learning and development with expertise in systems thinking and human-centered design. She is passionate about helping organizations create learning experiences and ecosystems that deliver results. Qian has extensive experience building large-scale learning programs from the ground up across sectors, especially for top organizations in the healthcare industry. At Metrix, Qian leads a team of talented learning designers and developers to deliver high-impact and innovative learning solutions to clients. She is also an active member of the learning community who regularly writes and speaks about ways to leverage new technology, design, and systems thinking in learning.
Victoria Cansino, Director, Creative & Learning Strategy
Metrix Group
Vicky is an experienced account lead with over 15 years experience in leading teams to success, delivering on client needs, and bringing creative ideas to life. Vicky is a creative strategist at heart and a learning solutions designer who uses a human-centered approach to engage the audience and encourage understanding. She began her career as a medical illustrator and biomedical communicator with a background in Human Physiology and Endocrinology. Over the last 15 years, Vicky has followed her passion for learning with a focus on making science relatable, driving an optimal learner experience, and telling a good story in the process. She applies a creative approach to every project with data and visual storytelling, engagement strategies, and attention to the user experience. As part of the leadership team at Metrix, Vicky shares her drive to inspire creative solutions with a forward-thinking approach.

Evolve Your Leadership Training – New Skills for Current and Emerging Leaders
2023-05-16 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Leadership training in the life sciences industry is more important, and challenging, than ever before. While the core needs and competencies of leadership development programs may be similar to those of the past, the changing workforce and market landscape require new capabilities and skills.
Join us for this 30-minute LTEN webinar, sponsored by CMR Institute, as we discuss the importance of ongoing leadership development training to the success of life sciences organizations and why it may sometimes be overlooked. We’ll explore how leadership programs need to evolve to reflect the needs of new roles and competencies as well as the changing market. You’ll interact with Terry Herring, chief commercial officer for Synergistix, as you learn how you can help your teams develop new and essential skills and prepare your next generation of leaders for success.
We’ll also show you:

New competencies that should be a part of any core leadership program.
How to evolve your leadership training to adapt to the diverse needs and changing backgrounds of life sciences professionals.
Common attributes of successful leadership development programs.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Terry Herring, Chief Commercial Officer
Synergistix
With more than 35 years of experience in the healthcare industry, Terry Herring currently serves as the chief commercial officer at Synergistix, a technology and compliance company in the life sciences.

Why Team-to-Team Customer Engagement Will Change Everything
2023-05-19 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Our customers’ worlds are getting more complex and competitive than ever before: Both healthcare providers and patients are increasingly overwhelmed by too many choices, too many steps and too many barriers to effective treatment. What all these stakeholders agree upon is that simple and seamless is better. A lot better.
The question is: How to we create a simple and seamless customer experience that is better than the competition and empowers our customer-facing teams to achieve our growth goals?
Team-to-team customer engagement is a powerful strategy for transforming the way we drive demand, simplify access and create meaningful differentiation. How? By simplifying the end-to-end treatment experience of our brands for patients, providers and payers.
Join us for this 30-minute LTEN webinar, sponsored by Quantum Learning, as we give you an enlightened look at why team-to-team customer engagement is changing everything. At this webinar, you’ll learn:

What team-to-team customer engagement is, why it matters and what it looks like in practical everyday terms.
What the implications are for learning & development, brand teams and sales leaders.
How to decide if your therapeutic area would benefit from team-to-team customer engagement.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

Presenter:
Fred Marshall, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

ChatGPT: 5 Essential Secrets Every Life Sciences Pro Must Know
2023-05-23 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Join us for this 30-minute LTEN webinar, sponsored by Get Control, that will change the way you work. Mike Song, an award-winning Pfizer sales manager and bestselling author of The Hamster Revolution, has developed an extremely timely, top-rated webinar designed specifically for life sciences professionals like you.
Discover how to save hours each week by applying ChatGPT to everyday business tasks. Here are just a few reasons why you need to jump on the ChatGPT tech train stat:

Use ChatGPT to accelerate almost everything you touch: spreadsheets, proposals, reports, email and class descriptions.
Discover ChatGPT’s incredible ability to augment your creativity, brainstorming skills and emotional intelligence.
Discover practical ChatGPT shortcuts, tips and tricks that you’ll use for the rest of your career.

The ChatGPT train is leaving the station and you don’t want to be left behind!
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Mike Song, CEO
GetControl.net
Mike Song is a former Pfizer managed access manager who discovered and patented a new approach to technology training. He is now the CEO of Get Control, which helps more than 50 life sciences companies boost productivity, performance and profits. After a successful career in life sciences sales management, Mike wrote four bestselling productivity books. Mike has been interviewed by CNN, FOX, NPR, Good Morning America, and The Wall Street Journal, to name a few. Mike holds two patents and is the creator of the Tech Quotient Assessment Tool (TQAT). The TQAT is like DISC but for tech proficiency. Mike is widely regarded as one of the best virtual presenters in the world.

Tips for Creating Fair, Valid and Effective Assessments
2023-05-25 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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We all know that life science companies’ products emerge from a rigorous, scientific process. Research results must be valid and reliable and stand up to external scrutiny. The consequences of a non-rigorous research & development (R&D) process can be substantial.
As with R&D, learning is a science – and creating fair, valid and effective assessments is a critical part of that science. This is especially true when we are administering exams with potential job/career consequences. Shouldn’t we be able to demonstrate that our exams are fair, valid and effective? And if we can’t, have we not potentially placed our company in legal jeopardy?
Join us for this LTEN webinar, as measurement & metrics expert Dr. Steven Just speaks with you about creating fair, valid and effective assessments. Steven will share frequent questions (and answers!) that will help you incorporate the science of measurement into your practice, including:

How are validity and reliability related?
Do all exams need to be validated?
Is there a valid way to set a passing score?
How should we time our exams, by the exam or by the question?
Are there rules for writing valid questions?
Are “All of the Above,” “None of the Above” or “Select All That Apply” valid answer choices?
How do I analyze the results of an exam (beyond pass/fail)?

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Speaker:
Steven Just, Ed.D, CEO & Principal Consultant
Princeton Metrics
Steven Just, Ed.D. is the CEO and Principal Consultant of Princeton Metrics, specializing in life sciences L&D measurement and metrics. Prior to founding Princeton Metrics, Dr. Just was the founder and CEO of Pedagogue Solutions.

Beware of These 5 Things That Sabotage Team Productivity
2023-06-01 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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United and productive teams don’t just happen. In fact, there are forces at play that often lead to disconnectedness in our work environments. Leaders must be aware of the forces that drive teams apart. The Emotional Connection process (EmC) helps you identify and counteract these negative influences.
Join us for this 30-minute LTEN webinar, sponsored by EmC Leaders, as Dr. Lola Gershfeld, developer of the EmC process, provides insight and tools for leaders to counter disconnection and create more productive relationships. You will learn five things that lead to disconnection and sabotage team productivity. Specifically, you’ll learn:

How to become more aware when disconnections occur.
Behaviors that get people stuck in work relationship distress.
Ways to use an effective roadmap to step out of the negative patterns.
Tips to boost team performance through the continual and engaging process.

All webinar attendees will receive a free digital copy of Dr. Gershfeld’s newest book, The Connected Culture. Also, the names of five webinar attendees will be drawn to receive a print copy of her book, Emotional Connection, The EmC Strategy.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

Presenters:
Dr. Lola Gershfeld, Founder
EmC Leaders
Dr. Lola Gershfeld, founder of EmC Leaders, is an organizational psychologist and board & team dynamics specialist. She is a developer of a groundbreaking and empirically supported approach, the Emotional Connection process or EmC. Based on the science of attachment and adult bonding, EmC shows effectiveness in building resilience, resolving conflicts, repairing relationships and nurturing thriving cultures.

Bridging the Gap Between Science and Instructional Design to Create a Compelling Patient Journey
2023-06-08 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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A compelling patient journey involves storytelling, using narrative to help learners understand complex topics, and modeling best practices for patient-centric approaches. It can be created using real-life examples, case studies, or fictional scenarios that identify a patient’s goals, desires and constraints, and lead to deeper cognitive processing.
Join us for this 30-minute LTEN webinar, sponsored by Springer Healthcare Training, as we explore the intersection of science and instructional design to demonstrate how a patient journey can be optimized for high-level learning. Learning designer Lori Salamida will share proven strategies for creating realistic, patient-centered journeys that encompass the full range of experiences of a person using healthcare services.
You will learn how to:

Leverage social cues (such as the use of conversational style and human voice) to generate a strong learner response.
Map a journey that uncovers the most important points in the patient treatment experience.
Create a patient journey that is structured to align with the workings of the human brain.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:

Lori Salamida, Learning Designer
Springer Healthcare Training

What’s the Missing DEI Puzzle Piece? Men
2023-06-09 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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When it comes to diversity, equity and inclusion(DEI), there’s been more focus recently on how men can be both better allies and inclusive leaders. Most decision-making leadership positions are held by men, and because of this outsized impact on the lives of thousands of workers, men are a key piece of the puzzle. But it goes beyond that.
By focusing on the importance of men in DEI and how they can leverage their unique skills – or superpowers – we can help men be better allies and more inclusive leaders to women and people of color.
Join us for this LTEN webinar as we take a closer look at men’s impact on inclusive leadership and gender advocacy. Dr. Shawn Andrews, a gender, diversity and leadership expert with a long history of training and education, will share the latest research on creating inclusive cultures and psychological safety, and will show you how men can use their seven superpowers to move the needle on DEI.
You’ll learn:

What the latest studies show on men’s leadership.
Why men are a key piece of the DEI and gender puzzle.
How to be an inclusive leader (for men and women).
How to be a gender advocate.
The seven superpowers of men.
How to support male leaders.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenter:
Dr. Shawn Andrews
Dr. Shawn Andrews is a keynote speaker, organizational consultant, business school professor and author of the best-selling book, The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide (2018 Morgan James Publishing). She is a Forbes contributor, has been quoted in the Chicago Tribune, interviewed on dozens of podcast and radio shows, including NPR, and is a Women’s Media Center SheSource expert.

Facilitation Archetypes: Who Are You in Front of Your Learners?
2023-06-23 11:30 - 12:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
Are you a coach or companion? A performer or a scholar? A director or a storyteller?
Each of us has a natural facilitation style we use when communicating with our learners. Each style has both strengths and areas to watch.
Join us for this LTEN webinar, presented by Liz Cumby Associates, as we explore each of these facilitation styles. At the webinar, you’ll learn how we can use the strengths of each style to engage our learners.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)
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Presented by:
Elizabeth Cumby, MBA, President
Cumby Consulting
Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

State of the Industry — What Every Trainer Needs to Know
2023-07-06 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Every year, The Bob Pike Group surveys a large sample of trainers across the United States from every sector and size company.
Join us for this LTEN webinar, as Becky Pike Pluth, president and CEO of The Bob Pike Group, unpacks the most current, relevant trends in learning & development and outlines what that data means for you. This session is your chance to be in the know, in on the discussion, and equipped to make data-driven decisions that impact the way to approach your work.
During this one-hour webinar, you will:

Examine key findings from The Bob Pike Group Training Insider Report.
Discuss emerging trends in virtual and in-person training.
Participate in real-time polls and surveys with hundreds of trainers from a cross-section of industries.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenter:
Becky Pike Pluth, President and CEO
The Bob Pike Group
Becky Pike Pluth is not your typical speaker. Over the past 18 years, Becky has designed and delivered more than 5,000 interactive webinars on a variety of topics including sales, customer service, train-the-trainer, performance consulting, and virtual presentation skills. Her in-person sessions at Training Magazine and Association for Talent Development conferences have drawn standing-room-only audiences for the last fourteen years. She regularly has more than 2,000 registrants for her free webinars for The Bob Pike Group and Training Magazine Network. With more than 24 years of experience in training delivery and design and business operations, she has been the owner of The Bob Pike Group for the past eight years. She also is the author of Creative Training: A Train-the-Trainer Field Guide, 101 Movie Clips that Teach and Train and nine other influential books and resources.
In designing these interactive webinar tools, Becky has utilized sustainable change and adult learning principles. These methods are practical, repeatable, and highly effective. A trained educator, Becky expanded into corporate training after completing her master’s degree in teaching and learning. She also is a Certified Speaking Professional through the National Speakers Association.

Field Training: Best Practices, Structures & Skills
2023-07-11 15:00 - 16:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Like so many things, how field training is structured can differ between organizations. A time-tested solution may work for one company while another approaches the opportunity much differently. What works here may not work there.
Join us for this LTEN panel discussion webinar, hosted by the LTEN Field Trainer Committee, as we look at different field training structures. Our panel of field training pros will share their solutions, examine training’s role in the field and address the skills, coaching and communications that make it all work.
At this webinar, our panel will discuss:

Different ways life sciences organizations structure field training and the challenges they face.
Balancing training with territory responsibilities.
Options to develop critical skills.
Best practices for coaching field professionals.
Navigating different communication styles to connect with everyone.

Our panel of field training experts includes:

Alison Quinn (moderator), Kite Pharma and co-chair, LTEN Field Trainer Committee
Amy Lang, Astellas Pharma, recipient of the 2023 LTEN Field Trainer Scholarship
Mark Schuster, Teva Pharmaceuticals, recipient of the 2023 LTEN Field Trainer Scholarship

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

Presenters:
Alison Quinn, Director, U.S. Medical Affairs, Kite Pharma
Co-Chair, LTEN Field Trainer Committee

Amy Lang, Executive Clinical Sales Professional, Astellas Pharma
Recipient, 2023 LTEN Field Trainer Scholarship

Mark Schuster, Senior Executive Sales Representative, Teva Pharmaceuticals
Recipient, 2023 LTEN Field Trainer Scholarship

Developing a Launch Plan: Culture, Connection and Competency
2023-07-18 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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From a sales training perspective, creating a launch plan can be complex. You must strike the right balance of didactic curricula, cross-functional touch points and culture-building initiatives. By adopting a visionary mindset, you’ll build a legacy of making an impact with learners.
Join us for this LTEN webinar, as Michael Amato, associate director, dermatology training & talent development of Bristol Myers Squibb, shares his solutions for creating launch plans that hit the right targets. Michael will build on his experiences and offer advice on aligning, refining and executing launch plans that keep the learner in mind.
At this webinar you will learn how to:

Develop ideas for a product launch plan.
Integrate company culture within home study.
Create a product learning plan to enhance competency.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Michael Amato, Associate Director, Dermatology Training & Talent Development
Bristol Myers Squibb

The Coachability Culture: How the Next Generation of Leaders are Creating Coachable Teams
2023-07-20 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Virtually every organization has implemented leadership development programs and coaching initiatives. But what actually makes your teams coachable? In an increasingly complex and dynamic environment, it’s tempting to rely solely on skills development. But these programs are missing a critical success factor: the creation of an organizational ecosystem that unites accountable leadership and adaptable teams in a culture of coachability.
The question is: How do we create a culture of coachability that drives adaptability and accountability and embraces change as an opportunity for growth?
The next generation of leaders and teams must together learn to thrive on challenges, embrace obstacles and transform the way we work together. How? By creating an organizational dynamic that lowers our natural inhibitions and elevates our self-awareness, social intelligence and innate curiosity.
Join us for this 30-minute LTEN webinar, sponsored by Quantum Learning, as we give you an enlightened look at how creating a true culture of coachability changes everything. At this webinar, you’ll learn:

How servant leaders demonstrate accountability and empower teams.
What skills and traits constitute coachability.
Why transforming your organizational culture is the secret ingredient for success.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Accelerating Upskilling: Leveraging Technology for Customer-Facing Teams
2023-07-27 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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In today’s competitive market, our customer-facing teams play a vital role in driving success and fostering customer satisfaction. Regularly upskilling them ensures they are equipped with the necessary expertise to navigate changing, complex landscapes, collaborate effectively and leverage emerging technologies to drive innovation.
Coaching serves as a vital component in this process by providing ongoing support, personalized guidance and feedback to reinforce these newly acquired skills. This facilitates skill retention, allows for effective implementation, and helps individuals overcome challenges they may face during the application of their new skills.
The ability to increase the speed of skill retention through coaching is crucial as it directly impacts the return on investment (ROI) of upskilling initiatives. When skills are retained and applied rapidly, teams can adapt to changing circumstances, deliver results more effectively and contribute to organizational success.
Join us for this 30-minute LTEN webinar, sponsored by Atomus, as we explore how technology, including AI, can be harnessed to accelerate the upskilling process for customer-facing teams, post training. We’ll delve into the significance of capturing the resulting coaching data and how it can be utilized to ensure that your upskilling delivers the goals you envisaged.
At the webinar, you will learn:

How to create ROI for a better coaching process and gain leadership support.
How technology can be a critical aid to your new coaching process.
The key metrics to track that will both measure and dictate success post launch.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presented by:
Simon Mormen, Managing Director, Atomus
Simon oversees offices in both the U.S. and UK. Simon is recognized as a leading expert in field force coaching solutions and has more than 20 years’ experience of implementing these for global corporations. Simon works with pharmaceutical, biotech, media, technology and financial organizations and partners with leading authorities on sales coaching models, field force and commercial effectiveness.

Engaging HCPs in an AI-Powered, Omnichannel World
2023-08-10 08:00 - 17:00 UTC
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In the last 18 months, we crossed a major tipping point: Digital healthcare provider engagement (across a growing list of new channels) now outnumbers in-person engagement in both quantity and quality. But not impact – and that’s the rub.
The question is: How do we empower our customer-facing teams to leverage all the new digital tools, AI-generated insights, digital content and a growing range of channels to engage HCPs in a way that drives brand growth and creates a better end-to-end treatment experience than the competition?
Join this 30-minute LTEN webinar, sponsored by Quantum Learning, for an enlightening look at how to train your customer-facing teams to thrive in an AI-powered omnichannel world. We’ll talk about the key role training plays by providing the skills and insights needed to deliver omnichannel engagement that truly moves the needle. You will learn:

What omnichannel customer engagement is, why it matters and what it looks like in practical, everyday terms.
How L&D can play a strategic role in elevating the way your salespeople, field reimbursement managers, district managers and other customer-facing roles, work together to do omnichannel HCP engagement at an entirely new level.
How to simplify all the complex tools and channels into a simple framework that empowers your customer-facing teams to drive brand growth and create a seamless experience for the physician, the patient and the practice.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Fred Marshall, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

Gamify Your Learning Journeys to Improve Learner Engagement: A Practitioner’s Approach
2023-08-17 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are you worried about engagement and participation in your learning journeys? Especially the longer ones like onboarding, supplier credentialing and healthcare provider trainings? How do you maintain your learner’s interest for weeks?
Join us for this 30-min LTEN webinar, sponsored by SmartWinnr, as we talk about a practitioner’s approach in using the power of gamification to create immersive and impactful learning experiences. Led by gamification expert Shiladitya Mallik, this webinar is designed exclusively for you. Drawing from 20 years of experience, Mallik will showcase successful examples of how gamification can revolutionize your training initiatives.
At this webinar, you will learn about:

Gamification as a strategy.
Practical insights and hands-on tips on gamification.
Tailoring gamification techniques to suit your learning journeys.
Avoiding common pitfalls.
How to measure, measure, measure.

If you have been thinking about improving participation and transforming especially boring topics into something interesting, this webinar will give you the means to gamify your learning journeys today!
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Shiladitya Mallik, Chief Business Officer and Co-Founder
SmartWinnr

Immersive & Game-Based Learning: Benefits & Best Practices
2023-09-07 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Learners are overwhelmed and overworked but also hungry for change. They want more engaging and immersive learning experiences designed with the latest and most innovative technology. Companies want their employees to be happy and productive, plus they want them to stay current.
So, it’s out with old tech and in with the new! Let’s hear from three panelists from our LTEN community on how they have used games, gamification, virtual reality, augmented reality and other immersive tools to drive better learning outcomes.
Join us for this LTEN webinar, sponsored by ELB Learning, as Jaime McDonald, executive vice president of customer success at ELB Learning, hosts the panel discussion featuring:

Alison Quinn, director U.S. medical affairs training at Kite Pharma
Jeff Taylor, head of training and development at Harmony Biosciences
Shaun McMahon, president and founder of Illuminate

At this webinar, the panelists will:

Share their favorite approaches to creating immersive learning.
Explore examples of past projects and what has worked, how it affected their learners and any obstacles they may have faced.
Explain the benefits of richer data to track and measure learning.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Host:
Jaime McDonald, Executive Vice President of Customer Success
ELB Learning

How Sanofi Uses AI to Certify with Certainty on Product Launch: A Case Study
2023-09-08 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Certifying your field team on a new launch takes time – and every extra day it takes is lost revenue opportunity.
Join us for this 30-minute LTEN webinar, sponsored by Quantified.ai. You’ll learn how Sanofi cut time-to-certification by deploying an AI-powered conversation simulator to turn a slow manual process into a rapid, scalable process that certified a force of 500 team members in just a few days. Our speakers, Christine Richards of Sanofi and Kevin Kutler of Quantified.ai, will show you:

How AI can scale the verbal PI assessment needed for certification.
Project-planning tips for a faster certification process.
Why using the right AI can help in ways you hadn’t imagined.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Christine Richards, Director, Commercial Training
Sanofi Vaccines
Christine Richards is director, commercial training, Sanofi Vaccines. She is a published and industry-recognized adult education and quality systems expert with 18+ years of experience in the vaccines industry with unique leadership skills capable of developing individuals and teams to exceed both company objectives as well as individual stretch goals. She’s highly skilled in adult education, transformational change, leadership development, lean Six Sigma, and project management.
Kevin Kutler, Head of Sales for Pharma and Biotech
Quantified.ai
Kevin Kutler is the current head of sales for pharma and biotech at Quantified. He recently retired from Novartis Pharmaceuticals after 30 years. He was the head of U.S. training at Novartis for the past 10 years. In addition, he held various roles in sales, marketing and operations.

Engaging HCPs in an AI-Powered, Omnichannel World
2023-09-19 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are your customer-facing teams ready to compete and win in an AI-powered omnichannel world?
In the last 18 months, biopharma has crossed a customer engagement tipping point: Digital HCP engagement is now bigger than in-person engagement in both quantity & quality, but not in impact – and that’s the rub.
The question is: How do we empower our customer-facing teams to leverage all the new digital tools, content, and channels to drive growth and create a better treatment experience than the competition?
Join this 30-minute LTEN webinar, sponsored by Quantum Learning, for an enlightening look at how to train your customer-facing teams to thrive in an AI-powered omnichannel world. We’ll talk about the key role training plays by providing the skills and insights needed to deliver omnichannel engagement that truly moves the needle. You will learn:

What omnichannel customer engagement is, why it matters and what it looks like in practical, everyday terms.
How L&D can play a strategic role in elevating the way your salespeople, field reimbursement managers, district managers and other customer-facing roles, work together to do omnichannel HCP engagement at an entirely new level.
How to organize all the complex tools and channels into a simple framework that empowers your customer-facing teams to drive brand growth and create a seamless experience for the physician, the patient and the practice.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

Register

Presenter:
Fred Marshal, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

AI-Powered Role Plays to Enhance Sales Call Effectiveness – A Step-by-Step Guide
2023-09-21 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Are your salespeople having impactful conversations with healthcare providers? Especially about a new product, or a new clinical paper, or while handling competitive objections? Role plays have always been the best way to practice, but they are time-consuming.
How do you harness the power of AI to help your salespeople do role plays that improves their sales call effectiveness?
Join us for this 30-min LTEN webinar, sponsored by SmartWinnr, as we share a step-by-step guide to using AI to run immersive role plays. Led by Shiladitya Mallik, this webinar draws from his 20 years of experience in technology and education to showcase successful examples of how AI can turbo-charge your sales coaching.
Your key takeaways:

Already do face-to-face role plays? See how AI can save time.
How to use AI to personalize role-play scenarios.
How to align evaluation to your sales methodology.
Data concerns and implementation strategies.

If you have been thinking about introducing AI as a creative flair to your coaching strategy, get all your questions answered!
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Shiladitya Mallik, SmartWinnr

Developing a Proactive Continuing Education Strategy for Reps and Physicians
2023-10-03 12:00 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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When we onboard new representatives or physicians to our product, we work hard to ensure they’re “proficient.” But then what?
Join us for this LTEN webinar. Liz Cumby of Cumby Consulting will interact with you as we explore why to build, what to build and how to build an effective continuing education program.

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Presenter:
Elizabeth Cumby, MBA, President
Cumby Consulting
Liz Cumby leads a team of professionals delivering innovative Med-Tech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. As a former Division 1 athlete, Liz approaches her work with persistence and determination to create the win for the team. Her passion is educating medical professionals by making complex material digestible, resulting in meeting company strategic objectives while ensuring patient safety.

What Can You Do to Prevent Training Disengagement?
2023-10-17 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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What could be less motivating to a new sales rep than the daunting task of a one-size-fits-all training curriculum that fails to acknowledge their individual experience, knowledge and skillset?
The key to a happy, highly committed new hire lies in a personalized experience that tailors to their individual needs and allows them to “test out” on topics they already know. This way, they can either get into the field faster or use the time they get back to strengthen their knowledge or improve skill mastery.
Join us for this LTEN webinar, sponsored by ACTO, to hear both the sales rep and the trainer’s perspective on personalized learning. See how it can improve both the training experience and sales performance to positively impact the company’s bottom line. In this webinar we will cover:

The impact of one-size-fits-all training on new hires throughout the learning lifecycle.
Ways to personalize learning to increase rep engagement and training effectiveness.
How “testing out” of training can improve rep performance and the company’s bottom line.

At the webinar, you’ll learn from:

Mary Calvagna, senior sales executive, CLD
Vicki Colman, associate director neurology alzheimer’s disease training, Eisai
Tyrone Hollie, learning technology & field onboarding, training curriculum & development, Ipsen
Alison Muller, chief marketing officer, ACTO

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenters:
Mary Calvagna, Senior Sales Executive
CLD

Vicki Colman, Associate Director Neurology Alzheimer’s Disease Training
Eisai

Tyrone Hollie, Learning Technology & Field Onboarding, Training Curriculum & Development
Ipsen

Alison Muller, Chief Marketing Officer
ACTO

How Extraordinary Coaches Build World-Class Teams and Deliver Mind-Blowing Performance
2023-10-19 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Some district managers seem to have an almost mystical ability to inspire their teams to deliver extraordinary performance that seems to defy gravity. How do they do it? What mindsets, behaviors and expectations do they set that consistently deliver game-changing results?
Join us for this LTEN webinar, sponsored by Quantum Learning, as we share the practical details of how to empower managers and leaders to inspire world-class performance in any situation or market. During this fast-paced, 30-minute webinar, you’ll learn:

How to recruit great talent because hiring the right people simplifies everything.
The neuroscience of high performance and how great coaches train their reps to expect greatness, consistently invest in themselves, out-work their peers and deliver great performance.
How great coaches help their people manage setbacks, distractions and the emotional journey to greatness.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Fred Marshall, CEO and Founder
Quantum Learning
Fred Marshall is CEO and founder of Quantum Learning and is an expert in competitive customer engagement and has consulted with some of the world’s most respected companies, including Apple, Genentech and Pfizer. He’s personally trained more than 100,000 people and he’s been quoted in LTEN Focus on Training magazine, PharmaVOICE, Entrepreneur magazine and The Wall Street Journal.

Building Training for the Modern Learner
2023-10-25 08:00 - 17:00 (America/New_York)
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Are you looking to increase your training completion rate? Are your learners not engaged in their training? Has your training been the same for many years and starting to feel stagnant? Looking for new ways to increase learner retention and engagement?
Look no further!
Join us for this free LTEN webinar to hear from Lisa Moldovan, director of learning & development at Johnson & Johnson. Lisa will share some simple modern approaches that cater to adult learners. She’ll help you to better understand:

Who is the modern learner?
How does the modern learner want to learn?
Basics of learning styles.
What microlearning is.
Examples of microlearning deliverables.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

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Presenter:
Lisa Moldovan, Director, Learning & Development
Johnson & Johnson
Lisa is a global leader in learning & development with more than 17 years of experience in the medical industry, including pharmaceuticals, medical device and capital equipment sales, experienced in sales enablement, sales training strategy, upstream and downstream marketing and market intelligence. Lisa recently joined Johnson & Johnson’s cardiovascular and metabolism division as director of learning and development, where she is responsible for driving the learning strategy to achieve business growth. Lisa is based in JNJ’s Titusville, NJ location. Lisa has a passion for talent development, adult learning and building and leading high performing teams. Lisa previously held roles with Align Technology, Smith and Nephew Orthopedics and Sanofi-Aventis.

Improv Skills to Improve Engagement
2023-10-26 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Though it may seem like improvisational theatre performers are merely “winging it,” the truth is that improv is an art form anchored by active listening, collaboration and agile thinking.
Join us for this 30-minute LTEN webinar, sponsored by Nazaré, to learn how the foundational skills of improv theater can help your teams tackle some classic challenges in engagement. Learning leader and scientific strategy director Shawn Jordan will facilitate the event to:

Inform you about some foundational ideas for infusing improv into your engagement training.
Educate you on the rationale behind the principles shared here.
Activate the group in low-key game play to feel the experience yourselves.

Whether you’re looking for a fresh approach to verbalization or need your teams to think more on their feet, this approach has you covered. From taking a cue to serving a narrative, improv has a lot to teach us about elevating our engagements, and we’d love to show you how to add something unexpected to your training programs.
Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)
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Facilitator:
Shawn Jordan, Learning Leader and Scientific Director
Nazare’, Part of Inizio Engage

How to Use Learning Objectives to Create Impactful Sales Training
2023-10-27 12:00 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Just moving into sales training from a sales role? Looking to better understand the basics of building sales training learning objectives?
Well, look no further! Being able to develop effective learning objectives is a critical competency for any learning professional and is often overlooked. Help is only a webinar away!
Join us for this LTEN webinar to learn how to develop and use learning objectives to create and implement an effective learning journey. Lisa Moldovan, a leader from Johnson & Johnson’s sales learning and development team, will walk you through basic adult learning principles that will elevate your skills in developing effective learning objectives to fuel your training plans.
At the webinar, you will learn:

What learning objectives are and why it is important to build a plan around objectives instead of fire drills.
The 5 main elements of learning objectives.
How to write a learning objective.
Different learning objective verbs to help you build different levels and types of learning experiences.
Examples of what happens when training programs are rolled out without objectives.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenter:
Lisa Moldovan, Director, Learning & Development
Johnson & Johnson
Lisa is a global leader in learning & development with more than 17 years of experience in the medical industry, including pharmaceuticals, medical device and capital equipment sales, experienced in sales enablement, sales training strategy, upstream and downstream marketing and market intelligence. Lisa recently joined Johnson & Johnson’s cardiovascular and metabolism division as director of learning and development, where she is responsible for driving the learning strategy to achieve business growth. Lisa is based in JNJ’s Titusville, NJ location. Lisa has a passion for talent development, adult learning and building and leading high performing teams. Lisa previously held roles with Align Technology, Smith and Nephew Orthopedics and Sanofi-Aventis.

Using AI for More Powerful Measurement and Evaluation in L&D
2023-10-31 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Measurement and evaluation are crucial to drive better outcomes, build stronger design and more effectively communicate the impact of our learning & development efforts. Amidst all the buzz surrounding artificial intelligence (AI), you’ve probably heard about how it can help us to better manage and understand data.
You may be wondering how.
Join us for this practical, 30-minute LTEN webinar, sponsored by Metrix. We’ll show you:

The basics of AI and machine learning and what they can do for learning evaluation.
How to use natural language processing to analyze learner feedback and sentiment, perform statistical analyses and better communicate insights to stakeholders.
Real-world examples of how organizations can use AI to enhance their measurement and evaluation processes.

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.
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Presenters:
Jessica Knox, CEO
Metrix
Jessica has spent her career leading teams in the design of strategic learning and development programs across sectors, often with global reach. She has spoken at learning conferences and events across North America, including DevLearn and the Institute for Performance and Learning, and in 2021, Jessica was named Life Sciences Trainers and Educators Network Member of the Year. She considers herself a designer and problem-solver at heart.
Nolan Matthews, Learning Strategist
Metrix
Nolan is an analytical thinker focused on performance-based consulting with more than eight years of experience in L&D. He leads client accounts and project teams. Nolan works with his clients to find the real reasons why teams and individuals have performance gaps and uses that information to provide targeted design recommendations. He is passionate about engaging learning experiences that prioritize what learners need to do, not what we think they need to know.

Supercharge Your Sales Team: Learning Strategies That Work
2023-11-02 12:30 - 13:00 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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Many sales teams have struggled to move out of “survival mode” and return to their pre-pandemic high-performance levels. As a learning leader, you have a range of realistic strategies that you can use to break the cycle of lagging performance and “supercharge” your sales teams’ skills — even on a tight budget.
Join us for this 30-minute LTEN webinar, sponsored by CMR Institute, to learn more from Mike Steelman, vice president of managed markets, U.S. revenue, for Dexcom, and Dr. Patrick Woodard, chief healthcare information officer for Monument Health. At the webinar, we’ll:

Identify obstacles faced by life sciences training managers in the post-pandemic healthcare landscape.
Uncover strategies to overcome market barriers.
Consider key questions to retool your training approach & help teams excel against all odds.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Mike Steelman, Vice President of Managed Markets
Dexcom
Mike Steelman is the vice president of managed markets at Dexcom. He is currently executing new a medtech launch focused on gaining product reimbursement and improving the healthcare professional & patient experience to facilitate revenue growth for a greater than 2.5B diabetes company. Mike is a collaborative executive with notable cross-functional success more than 25 years in pharmaceutical, biotech and medtech industries. In previous roles, Mike has led sales teams, marketing teams and market access training across the world for both Pfizer and Sanofi. He believes in a competency-based individual learning approach focused on the interests and needs of the end user.
Patrick A. Woodard, MHA, MD, Chief Healthcare Information Officer
Monument Health
Patrick A. Woodard, MHA, MD, is the chief healthcare information officer at Monument Health, a seven-hospital system serving the northern Mountain West. In this role he leads long-term strategy for the health system, primarily focused on efficiency and quality using technology. Prior to this, Dr. Woodard was the chief digital officer for Methodist Le Bonheur Healthcare in Memphis, TN. In this role, he led the move to a new electronic medical record, using his belief that technology solutions can transform the way that we connect as humans. He also has experience as CMIO & vice president of clinical systems at Renown Health, and he founded and led DocDox, a physician software startup.

What's Your Data Story? Measuring Real Training Impact
2023-11-14 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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For commercial learning & development (CL&D) to get a seat at the table with marketing and sales leadership, compelling evidence that training delivers bottom-line results is critical. To show the real impact training has on business outcomes, CL&D teams need the full data story that links training to rep behavior and performance.
Join us for this LTEN webinar, sponsored by ACTO, to learn how to:

Measure the impact of training on field behavior.
Link rep behavior to performance.
Use this insight to impact the bottom line.

You’ll learn from:

Alison Muller, chief marketing officer, ACTO (moderator)
Larry Ober, senior training manager, Janssen
Lisa Sims, director of learning technology, Novartis Oncology
Adam Weisblatt, learning technology strategist, Blank Page Learning LLC

Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Alison Muller, Chief Marketing Officer
ACTO (moderator)
Larry Ober, Senior Training Manager
Janssen
Lisa Sims, Director of Learning Technology
Novartis Oncology
Adam Weisblatt, Learning Technology Strategist
Blank Page Learning LLC

On Beyond ADDIE: How to Turn Training & Development into Business Results
2023-12-07 12:30 - 13:30 (America/New_York) | ONLINE ONLY – LTEN Event, United States
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ADDIE is a time-tested and proven model for developing instruction. But training professionals who want to enhance their impact by delivering greater business value need to go “On Beyond ADDIE” to design programs that consider the complete learning experience including the post-training transfer climate.
Join us for this interactive LTEN webinar, led by Andy Jefferson and Roy Pollock, co-authors of The Six Disciplines of Breakthrough Learning and facilitators of LTEN’s 6Ds workshops. Andy and Roy will introduce you to the 6Ds – the six disciplines practiced by the highest impact learning organizations around the globe:

Define business outcomes
Design the complete experience
Deliver for application
Drive learning transfer
Deploy performance support
Document results

They’ll include practical suggestions for what you can do immediately to increase the business value of your training & development efforts — and your value as a learning professional.
At this webinar, you will learn how to:

Better define the business’s expectations from training and development.
Incorporate the complete learning journey into your designs.
Demonstrate value and support continuous improvement.
Take steps immediately that let you start putting these ideas into action.

Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.

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Presenters:
Andy Jefferson, J.D., Co-Founder and Chief Executive Officer
The 6Ds® Company
Andy Jefferson, J.D., is the co-founder and chief executive officer of The 6Ds® Company. Andy is an author and frequent and popular global speaker about turning talent development into competitive advantage. Andy is a co-author of the bestselling books The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, Getting Your Money’s Worth from Training and Development and The Field Guide to the 6Ds, among others.

Roy Pollock, DVM, Ph.D., Chief Learning Officer
The 6Ds® Company
Roy V. H. Pollock, DVM, Ph.D., is chief learning officer of The 6Ds Company and co-author of The Six Disciplines of Breakthrough Learning and of Getting Your Money’s Worth from Training and Development. Roy has a passion for helping individuals and teams succeed. He is a popular speaker and frequent consultant on improving the value created by training and development. Roy has a unique blend of experience in both business and education.
