Role-Based Training: Compliance & Qualification Feature Story – By Kent Malmros Corporate training professionals have been implementing role-based training concepts for decades, yet they continue to struggle with assigning…
The U.S. vs. Europe – What’s the Difference? Feature Story – By Kellan Barfield For as long as I can remember, I’ve been told it’s beneficial to gain international life…
Detective Duty: Finding Customer Insight Feature Story – By Fiona Hirst The analogy of the detective can structure our training on customer insight. Companies recognize the importance of customer…
Engaging Professionals with Transformative Learning Cover Story – by Pam Marinko Engaging tenured sales professionals can be a big challenge. There’s nothing like the feeling after a training…
Managing the (Topical) Temperature FRONT OF THE ROOM – Brian Lange There are a few facilitation phrases that can help a group focus. Recently, you may have noticed feelings…
Time to Shine and Share DIRECTIONS – Dawn Brehm Think about 2019 being the year you share your time and get more involved. As 2018 comes to a close…
Think Globally for Growth GUEST EDITOR – Norma Piggott “Modern workplace learning means doing things differently and doing different things.” — Jane Hart, founder, Centre for Learning and Performance…
Patient Insight: The Ultimate Resource FROM THE PRESIDENT – David Fortanbary We must see our training from the view of the patient. Shakespeare certainly got a lot of mileage…
What Aristotle Might Tell Today’s Trainers By Brian Lange Internal promotional communications as well as workshop openings often utilize language such as, “You will learn X, Y and Z” and…
10 Tips for Product Launch Training By Steve Boller It’s go time. You’re launching a new product, and hopes are high that the new treatment can truly improve patients’ lives….
Onboarding New Trainers By Bob Holiday Throughout this issue there are a number of topics that support trainer development; from a great article on building a career development program to…
Successfully Partnering with Suppliers By Steve Woodruff There are only two ways to partner with your outsource training suppliers: Successfully or unsuccessfully. In my 20+ years in our corner of…