Field Training From the ‘Home Office’ Why are we so exhausted by virtual training? Feature Story – By Amy Glass As an extrovert — someone who has built a…
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The Virtual Field Trip Experience Taking training on the move provides more flexibility to learners. Feature Story – By Vijayshree Rautela Year 2020 changed everything. Most in-person businesses and…
Seek Out Your Path: Become a Proactive Field Trainer Trusting that you can make valuable contributions is the first step in realizing your potential. Feature Story – By Chapin…
Diagramming Sales Calls FEATURE STORY – By Jason C. Elmore At one point in my career, I was a manager of sales training and professional development. When I trained…
The Novartis Area Field Trainer Program Who better to engage and empower than those field associates on the front lines? FEATURE STORY – By Erica Sambraus, Tom Buonanno and…
Maximizing Your Field Training Role GUEST EDITOR – Joe Wilmoth Are you capitalizing on the opportunities the field training role has for you, your team and your career? As…
The Value of Strong Support FROM THE PRESIDENT – Richard Sampson There is a certain security in having a great supporting cast’ — Seth Rogan The early part of…
New Year, New Offerings DIRECTIONS – Dawn Brehm Now let’s move onward to more new ideas and innovations. We’ve all recently turned the calendar page to a bright, shiny…
4 Practical Ways to Build Empathetic Engagement Selling Skills – By Wendy Heckelman, Ph.D. Before the COVID-19 pandemic, empathetic engagement was touted as a critical competency for successful sales…
Virtual Engagement: Beyond Technology Technology – By Krishna C. Kalva Who would have thought the transition to virtual conversations would be faster than anticipated at the start of this decade?…
Are You Operating by Org Chart? LEADERSHIP / MANAGEMENT DEVELOPMENT – By Kristin Scott We often receive requests from learning & development (L&D) leaders to restructure their departments. And…
Learning Agility: The Impact of COVID-19 Feature Story – By XinYun Peng, Nicole Wang-Trexler, Ph.D., and Kyle Peck, Ph.D. During 2020, almost every organization evolved, shifting in several ways…
Paying Attention to Adult Learning Principles Feature Story – By Vivian Bringslimark Adults learn differently than children, or so we’ve been told. So why do we treat our learners…
Coachability at Alkermes: Developing Every Employee Feature Story – By Jesse Jones and Jake Weiss, Ph.D. Faced with our current volatile environment, the sales leadership team at Alkermes identified several…
The Nesting Principle: The Flight to Breakthrough Thinking Feature Story – By Philip Sigler How do sticks, twigs and office chairs prevent us from breaking out of the nest…
Otsuka’s ReadyNow: Training New-to-Pharma Reps Cover Story – By Carrie Garrett In 2014, Otsuka America Pharmaceutical was thriving, and sales leaders recognized there was an untapped resource that could…
Supporting Virtual in Your Organization VIRTUAL TRAINING – Cindy Huggett, CPLP What do you wish your organization did differently related to virtual training? In mid-2020, almost 900 replies to…
The Right Way to Help FRONT OF THE ROOM – Brian Lange “Those who are happiest are those who do the most for others.” — Booker T. Washington Helping…
Movie Mania: Finding the Fun in POA Training GUEST EDITOR – Rosa Hanks Sales professionals are tasked with being the “star” of their territories and regions every day. Plan…
Learning Agility: Are We Ready for What’s Next? FROM THE PRESIDENT – Richard Sampson It’s incumbent on us as learning professionals to be ready to pivot and turn on…
Rethinking Sales Capabilities SELLING SKILLS – By Noël Theodosiou There isn’t a commercial team on the planet that isn’t asking, “How will we sell – and grow – in…
Using Digital Technology to Support Learning TECHNOLOGY – By Grahame Broadbelt Technology is driving the arrival of what some call the Fourth Industrial Age. This is the notion that…
Coaching for Growth: Creating Buy-In for Reps LEADERSHIP/MANAGEMENT DEVELOPMENT – By Gus Prestera, Ph.D. Here are three things you could do differently in your next coaching conversation. Engagement surveys,…
Onboarding Assistance NEW TRAINERS – By Carol Wells The strength of our team is the strength of our company. Onboarding new training teammates is one of the most important…
Finding the Needle: Hiring the Right Field Trainer FEATURE STORY – By James Ashby Where can you find someone with all these capabilities? So, your executive team has bought…
Lundbeck: Keeping the Patient Journey in Mind FEATURE STORY – By Steve Boller and Tim Hunt Empathy is a skill that measurably impacts job performance. Empathy is an essential…
Situational Simulations: Managing Clinician Objections FEATURE STORY – By Brian R. Stahl, BSN, RN, CRNI, PLNC Challenges can be assessed using four fundamental questions. As a medical device trainer,…
Getting Full Value With Full Spectrum Learning FEATURE STORY – By Joseph Hirt True growth requires both elements of the learning spectrum. Are your employees getting the full value…
Power-Skilling MSLs in a Brave New World COVER STORY – By Kelly Rebmann We are seeing a ‘new world order’ that affects all those in customer-facing roles. Historically, the focus…
Adaptive Learning Organizations INSIGHTS – Josh Bersin Over the past 20 years, I’ve come to realize there are three fundamental challenges in corporate training: Effectiveness: What programs, tools and…
Connect & Collaborate With Interactive Classes VIRTUAL TRAINING – Cindy Huggett, CPLP If you’re going to bring a group together, it should be for discussion and dialogue. When social…
The Good & Bad of the Virtual Transition Front of the Room – Brian Lange It’s a curious time now in this pandemic journey. So, now we’re many months into…
50 Years of Life Sciences Learning Directions – Dawn Brehm What has remained the same is our mission. Let’s play a quick round of trivia: What do Sandoz, Pfizer, Wyeth,…
The Biometrics of an L&D Superteam Guest Editor – Daron Moore Learning programs are only as effective as the people who create, deploy and govern them. Building a powerhouse learning…
Getting Off to a Good Start From the President – Richard Sampson Nothing motivates more than a good goal. The start of another year is upon us, and if we…
Meeting the Growing Need for Clinical Training Feature Story – By Michael W. Young There is no greater need for tailored training than ensuring proper compliance and execution of…
Each year, dozens of LTEN members and partners contribute to the LTEN Focus On Training magazine and BonusFocus. They share their triumphs, strategies and perspectives in hopes of helping fellow…
Share Tweet Share 5 Ways to Adapt to the New Normal FEATURE STORY - By Ted Power Sales teams cannot go back to business as usual: They must pivot and...
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Using Collaborative Technology for Training FEATURE STORY – By Erika Thomas In today’s unique market, companies must pivot strategically to achieve maximum results in remote settings. With an increased focus…
Virtual Onboarding: Structure, Support & Socialize FEATURE STORY – By Briony Frost What do we need to start, stop and continue doing to ensure virtual onboarding is a success? Onboarding…
Keys to Virtual Engagement FEATURE STORY – By Amy Glass It is impossible to keep remote audiences engaged; the goal should be to reengage them continually. On March 6, 2020,…
Making Virtual Launches Meaningful and Memorable FEATURE STORY – By Steve Boller and Stephanie Roberto While we all miss the in-person connections, virtual launch events and sales meetings have many…
Bausch Health’s Virtual Training Studio FEATURE STORY – By Dave Huston The need for a distance learning platform was evident, coupled with the need for a dedicated space to facilitate…
Life Sciences Educators: Making Virtual Shine FROM THE PRESIDENT – Richard Sampson Our people are the real enablers, the real miracle workers. You know the old cliché phrase, of course…
MEMBERS OF THE YEAR – By Tim Sosbe 2020 Members of the Year: Jim Page & Carole Gins One of the highlights of the annual Excellence Awards ceremony is the…
FROM THE PRESIDENT – Richard Sampson The Rewards of Recognition Be sure to keep in mind what you can do to make your colleagues feel recognized. This has certainly been…
Share Tweet Share FEATURE STORY - By Vivian Bringslimark Compliance Training: No More Passive Learning! Only 10% are active learners. Compliance training doesn’t have to be this way. Over and...
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FEATURE STORY – By Steven Nishida Learning Agility: A Key Differentiator for Leaders Ambiguity requires leaders to ready teams for an unknown – perhaps unprecedented future. Even before COVID-19, a…
FEATURE STORY – By Simon Kyaga, Keith Morris and Kiely Flanigan Future-Proofing Strategic Planning for Medical Affairs The COVID-19 pandemic has accelerated the need to develop Medical Affairs capabilities in…
FEATURE STORY – By John Constantine and Kent Malmros Microlearning for Macro-Compliance Microlearning is a solution that compliance trainers should take note of. Compliance training is a fact of life…
