Effective Ways to Prevent the Use of Inaccurate Information to Reduce Compliance Risk

Life sciences sales reps need to be prepared for both easy and complex questions from their healthcare providers (HCPs), and don’t always have the time to endlessly search multiple systems and lengthy training materials to get answers.

When pressed for time and unable to recall specific drug information, a representative may go rogue. They’ll search the web for answers they’re unable to easily find in approved training materials. This results in the use of inaccurate information that is not medical, legal and regulatory (MLR)-approved, putting themselves, their HCPs and patients at risk. Ultimately, these actions could have costly compliance, legal and reputation implications.

How do you avoid this situation?

One way is by providing reps quick and easy access to MLR-approved training and content in the flow of work. Making it easy for them to access approved content ensures they are not only quick to respond to HCP requests, but also provide accurate and compliant information.

Join us for this LTEN webinar, sponsored by ACTO, for an insightful discussion. At this webinar, you will learn:

• How to prevent risky sales tactics
• Ways to ensure only compliant information is used
• Tips for changing sales rep behavior

Speakers on this webinar include:

• Maria Bavishi, Axiom
• Jimmy Christie, ACTO
• John Constantine, Orchestrall
• Peter Hodlofski, Idorsia

Register today for this free, LTEN webinar.  (Not an LTEN member? Join today and realize the value.)